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Dashcam mini shows live feed but wont connect to drive with Wifi and won't share video with my iphone

Having real trouble viewing any recordings.  Dashcam Mini refuses to connect to Drive app to share video.  I can see the live camera feed, but when I try to look at videos it keeps trying but fails to connect to dashcam  wifi,  (I have been trying for over 30 minutes).

I also tried plugging it into my laptop via the USB and the laptop can't even find the dashcam..

Does anyone have any ideas please?