This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

MK2S SAMSUNG NOTE20 ULTRA GARMIN DIVE - PROBLEMS ON PAIRING

Hello everybody, 

the Garmin Dive app in my Samsung Note 20 Ultra can't see my new Mk2S and so I cannot successfully complete pairing. Could anyone help me?

Please note:

- both Note 20 and Garmin Dive are updated to the last software version

- I never had problems in pairing Garmin smartwatch with this Note 20 Ultra (Fenix7, Epix, Fenix5, Vivo2 and Approach S62 already paired)

- Thinking there were too many smartwatch paired, I tried to remove some of them but nothing changed and the pairing to Mk2S still failed

- No problems in the Mk2S because I tried to pair to a friend Samsung S20+ Garmin Dive and everything was fine

- Trying to solve the problem in a different way, I successfully paired Mk2s and Samsung Note 20 Ultra in the smartphone general settings but the Garmin Dive couldn't still see the Mk2S.

I don't know what to do anymore.

Any suggestion?

Thanks and kind regards.

Francesco Lepri.