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Nexus 5 Android app - Unable to login - Blank screen

Former Member over 9 years ago

Hi,

I bought a vivosmart a couple of months ago and I have been a happy user since. Until today. I switched phones to a Nexus 5 I had at home and there is no way I can make the Garmin Connect app work. I try logging in into my account through g+, I enter my email and password, I enter the sms code google sends, I re-enter my password and the next screen is a blank one. The app sits there and my only option is to go back (to the re-enter your password screen). The vivosmart can pair to the phone (through the bluetooth menu in android setttings) but that is all.

Is anybody else having this blank screen issue? Am I doing something wrong? Do I have to wait for an update?

(I am running Android 5.01 and the vivosmart version is SW 3.40)

Thanks for your time!

0 kc1957 over 9 years ago

Nexus 5 connect app

My nexus 5 worked great with the connect app until today, now I get an error message when I try to log on. Bumps me out each time. Removed, reinstalled, changed email, changed password, no joy. Works fine loving on the Web or my tablet, very annoying as I no longer get my Fenix 3 and watch linking