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Categories for POI not showing correctly on etrex 20x

Former Member over 9 years ago

Hi everyone,

I just got a Garmin etrex 20x and have problems with the POI categories. At first everything worked fine, then suddenly, some POI categories stopped showing the category selection screen.

For example:
If I select "Shopping", there used to be a selection screen where I could select groceries, drugstore, and so on. Now that screen doesn't show anymore and it only shows pharmacies.
For "Lodging" its the same, it only shows hotels.

The really strange thing is, for some POIs it works, for example "Entertainment" shows the categories "All categories", "Live Theater", "Bar or Nightclub", "Movie Theater".

This may have occured after I added custom POIs into "Extras", but I'm not 100% sure. The category selection for the custom POIs works fine though...

I deleted all custom POIs, and resetted the device to factory settings with Menu+Joystick+Poweron. I also did a firmware update to version 2.10, but nothing did help...

Any ideas what is causing this?

Best,
Roy

0 SUSSAMB over 9 years ago

You’ve posted this in the Garmin Connect forum which has nothing to do with your query. Sorry but unfortunately as yet there isn't a forum here for device issues like this. Please contact Product Support

North America Support:

US Toll Free: 1-800-800-1020
Canada: 1-866-429-9296
Mon–Thurs: 8 a.m.–6 p.m.
Fri: 8 a.m.–5 p.m.
Central Time (closed holidays)

United Kingdom Support:

Freephone from UK landline: 0808 238 0000
Within UK: 0870 850 1242
Outside UK: +44 870 850 1242

For other locales please visit: www.garmin.com/support for contact details

Alternatively try http://forums.gpsreview.net/categories/garmin-handheld-gps-and-fitness-gps-forum where you will get help from experienced users.