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Strava syncing issues

Former Member over 9 years ago

I've done two activities, 1 run with my Forerunner 620 and 1 ride with my Edge 510, over the past 72 hours (run was at ~6:00pm AEST 27 July, ride was at ~7:00am AEST 29 July). However, neither have synced across to Strava. My most recent successful sync was on 23 July. Is there a known issue?
Before you ask, I have tried all of the following:
1) Disconnecting Garmin Connect from Strava and reconnecting from the Strava website (both within Settings and within Upload Activity). Neither worked.
2) Disconnecting Garmin Connect from Strava and reconnecting from the Garmin Connect website (via the Segments function). Did not work.
3) Restarted my browser, logged in and out of both, cleared my internet cache and cookies. Still nothing worked.
4) Restarted my laptop and devices

At a bit of a loss at this point. I also have a vivofit that is connected to MyFitnessPal and the sync connection for this broke a couple of days ago but seems to be working again now. Perhaps this is a known Garmin issue?

0 PPE44 over 9 years ago

Same here. My new ride with Edge 500 is ok in garmin connect but does not sync with Stava... Please any help would be appreciated !

0 gathcon over 9 years ago

Strav syncing issues

I have the same problem. Last two activities were 18 hours ago (cycle) and 5 hours ago (swim).

The cycle synced with strava but the swim has not.

I disconnected strava from Garmin Connect from settings in Garmin Connect but when I try reconnect from strava it hangs.
I click the "authorize app" button in the new window but it just shows a loading symbol spinning and nothing happens.

0 Former Member over 9 years ago

I click the "authorize app" button in the new window but it just shows a loading symbol spinning and nothing happens.

I'm having this same problem, connecting strava it just spins and does nothing

0 Former Member over 9 years ago

I keep seeing the "authorize Strava" windown on my browser version of garmin connect. It does not seem to remember I have already authorized, in fact several times. Yesterday the sync worked (after doing the disconnect/connect dance and uploading a dummy workout to connect) and today it is unoperational again.

On another note syncing to MyFitnesspal has been problematic aswell for a week or so.

My Forerunner 620 syncs to connect alright, its just that it does not sync to Strava. Link to Trainingpeaks works so the problem is in my view isolated to strava.

0 cluaran over 9 years ago

Garmin developers broke something when implementing support for Strava segments and it appears that you can have Strava synchronisation or MyFitnessPal synchronisation, but not both!

Mike

0 TeamWheels over 9 years ago

Garmin developers broke something when implementing support for Strava segments and it appears that you can have Strava synchronisation or MyFitnessPal synchronisation, but not both!

Mike

I agree. I am having issues with syncing to both Strava and MyFitnessPal. Haven't been able to sync with MyFitnessPal for well over a week and now Strava won't sync either. I have tried to troubleshoot by unlinking and re-linking and for some reason when I unlinked MyFitnessPal it also unlinked Strava.

Pain in the A!!!

0 TeamWheels over 9 years ago

726

I am having issues with syncing with MyFitnessPal and Strava. Haven't been able to sync with MyFitnessPal for over a week. Now I can't sync with Strava either. Have tried disconnecting and reconnecting but does not resolve.

0 Former Member over 9 years ago

My Fix

I am having issues with syncing with MyFitnessPal and Strava. Haven't been able to sync with MyFitnessPal for over a week. Now I can't sync with Strava either. Have tried disconnecting and reconnecting but does not resolve.

Like you, I tried to recreate the link between the two.

Last night after telling both sites to forgot about each other, I used the new Strava Segment on Garmin to recreate the link between sites - all new activities have been sync'n with no issues. It didn't move over any of the missing events.

0 Former Member over 9 years ago

Garmin developers broke something when implementing support for Strava segments and it appears that you can have Strava synchronisation or MyFitnessPal synchronisation, but not both!

Mike

thanks for this Mike -useful to know. I have myfitnesspal sync but not strava synch. I get the same 'waiting to authorise' spinning symbol as others on this thread

0 cluaran over 9 years ago

thanks for this Mike -useful to know. I have myfitnesspal sync but not strava synch. I get the same 'waiting to authorise' spinning symbol as others on this thread

The Strava/MyFitnessPal sync issues were resolved a few days ago. I've not seen the 'waiting to authorise' timeout, that sounds like a different issue. Since MyFitnessPal is now missing several days of step data and I quickly got bored of completing a food diary, I'm only using it to sync the weight from my Withings scale into Garmin Connect.

Mike