I have an active job and use the Vivosmart + Heart Rate Monitor combo to track calories burned during shifts. I keep running into issues where the heart rate tracking randomly stops for 1-2 hours at a time showing an active heart rate of 0 BPM, which is severely impacting the calorie burn calculations.
The monitor is not shifting, being bumped, moved, or losing contact with my skin. I could understand a few seconds or a minute here and there, but for it to drop for hours at a time then randomly start tracking again speaks to something more than user error. I have tried a number of work-arounds I've found on the internet but none have been successful.
Model: HRM1G-Heart Rate Monitor (it was bundled with the Vivosmart
I would rather not have to return the bundle and go with something else, but if there's no solution to my problem I won't really have a choice.
