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Activities pre 2014

Former Member over 10 years ago

Hi,

I just realised something tonight, all my route, heart rate, cadence, elevation data etc for my activities pre 2014 is not on garmin connect anymore? All that is left now is the summaries?! Does garmin automatically remove data past a certain data? That sucks because now I want to do some old routes of places I visited again and now all data is missing!!!!

Regards,

0 Former Member over 10 years ago

Looking at it now, it seems to be all activities between Jun 2012 and Jan 2014. Will garmin connect be able to recover it?

0 Dugiflopper over 10 years ago

I don't have any data in Garmin Connect anymore so I can't say if I have the same issue. But I have seen similar posts and frequently the OP's come back a day or two later and say the data showed up.

Possibly there is some thing going on with Garmin Connect at the time, possibly a server with that info wasn't available or it couldn't be processed... who know's.

But if you continue to have issues with it, call Garmin Support or email the [email][email protected][/email]