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Problems with Garmin Connect login

Former Member over 9 years ago

I get this every time I log in to Garmin Connect for any of my laptops.

Plus I am not able to upload my data from my Vivofit today over my phone.
Have never had any problems doing this.

Yesterday it took 7 sync's to get the data uploaded via my phone.
The site was very slow.

Today can not do anything with the phone or the Laptop to upload data.

Site then crashes with this info......

Sorry, we encountered an internal error.

Details
I/O error on GET request for "connectapi.garmin.com/.../settings":Connection reset; nested exception is java.net.SocketException: Connection reset
org.springframework.web.client.RestTemplate.doExecute(RestTemplate.java:499)
org.springframework.web.client.RestTemplate.execute(RestTemplate.java:447)
org.springframework.web.client.RestTemplate.getForObject(RestTemplate.java:215)
com.garmin.connect.oauth.impl.DefaultOauthRestClientImpl.get(DefaultOauthRestClientImpl.java:66)
com.garmin.connect.oauth.impl.UserPreferenceRestClientImpl.getLoggedInUsersPreferences(UserPreferenceRestClientImpl.java:24)
com.garmin.web.DashboardController.populateLoggedInModel(DashboardController.java:652)
com.garmin.web.DashboardController.populateDefaultModel(DashboardController.java:607)
com.garmin.web.DashboardController.dashboard(DashboardController.java:127)
sun.reflect.GeneratedMethodAccessor77.invoke(Unknown Source)
sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
java.lang.reflect.Method.invoke(Method.java:606)
org.springframework.web.method.support.InvocableHandlerMethod.invoke(InvocableHandlerMethod.java:219)
org.springframework.web.method.support.InvocableHandlerMethod.invokeForRequest(InvocableHandlerMethod.java:132)
org.springframework.web.servlet.mvc.method.annotation.ServletInvocableHandlerMethod.invokeAndHandle(ServletInvocableHandlerMethod.java:104)
org.springframework.web.servlet.mvc.method.annotation.RequestMappingHandlerAdapter.invokeHandleMethod(RequestMappingHandlerAdapter.java:746)
org.springframework.web.servlet.mvc.method.annotation.RequestMappingHandlerAdapter.handleInternal(RequestMappingHandlerAdapter.java:687)
org.springframework.web.servlet.mvc.method.AbstractHandlerMethodAdapter.handle(AbstractHandlerMethodAdapter.java:80)
org.springframework.web.servlet.DispatcherServlet.doDispatch(DispatcherServlet.java:925)
org.springframework.web.servlet.DispatcherServlet.doService(DispatcherServlet.java:856)
org.springframework.web.servlet.FrameworkServlet.processRequest(FrameworkServlet.java:915)
org.springframework.web.servlet.FrameworkServlet.doGet(FrameworkServlet.java:811)
javax.servlet.http.HttpServlet.service(HttpServlet.java:621)
org.springframework.web.servlet.FrameworkServlet.service(FrameworkServlet.java:796)
javax.servlet.http.HttpServlet.service(HttpServlet.java:722)
org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:305)
org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
com.garmin.web.service.util.XHttpMethodOverrideFilter.doFilterInternal(XHttpMethodOverrideFilter.java:62)
org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:107)
org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
org.springframework.web.filter.CharacterEncodingFilter.doFilterInternal(CharacterEncodingFilter.java:88)
org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:107)
org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
com.garmin.web.filter.sso.AuthenticationFilter.doFilter(AuthenticationFilter.java:158)
org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
com.garmin.web.filter.sso.ConditionalFilterChain.doFilter(ConditionalFilterChain.java:44)
org.jasig.cas.client.util.AssertionThreadLocalFilter.doFilter(AssertionThreadLocalFilter.java:63)
com.garmin.web.filter.sso.ConditionalFilterChain.doFilter(ConditionalFilterChain.java:41)
org.jasig.cas.client.util.HttpServletRequestWrapperFilter.doFilter(HttpServletRequestWrapperFilter.java:86)
com.garmin.web.filter.sso.ConditionalFilterChain.doFilter(ConditionalFilterChain.java:41)
com.garmin.security.cas.client.validation.AbstractTicketValidationFilter.doFilter(AbstractTicketValidationFilter.java:389)
com.garmin.web.filter.sso.ConditionalFilterChain.doFilter(ConditionalFilterChain.java:41)
com.garmin.security.cas.client.authentication.UnprotectedAuthenticationFilter.doFilter(UnprotectedAuthenticationFilter.java:98)
com.garmin.web.filter.sso.ConditionalFilterChain.doFilter(ConditionalFilterChain.java:41)
com.garmin.security.cas.client.session.SingleSignOutFilter.doFilter(SingleSignOutFilter.java:92)
com.garmin.web.filter.sso.ConditionalFilterChain.doFilter(ConditionalFilterChain.java:41)
com.garmin.security.cas.client.util.ExcludedURLDetectionFilter.doFilter(ExcludedURLDetectionFilter.java:68)
com.garmin.web.filter.sso.ConditionalFilterChain.doFilter(ConditionalFilterChain.java:41)
com.garmin.web.filter.sso.ConditionalFilter.doFilter(ConditionalFilter.java:81)
org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:224)
org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:169)
org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:472)
org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:168)
org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:98)
org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:118)
org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:407)
org.apache.coyote.ajp.AjpAprProcessor.process(AjpAprProcessor.java:197)
org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:579)
org.apache.tomcat.util.net.AprEndpoint$SocketProcessor.run(AprEndpoint.java:1805)
java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145)
java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615)
java.lang.Thread.run(Thread.java:745)

0 Former Member over 9 years ago

New error just now

New error just now

HTTP Status 500 -

--------------------------------------------------------------------------------

type Exception report

message

description The server encountered an internal error () that prevented it from fulfilling this request.

exception
javax.servlet.ServletException
javax.faces.webapp.FacesServlet.service(FacesServlet.java:277)
org.ajax4jsf.webapp.BaseXMLFilter.doXmlFilter(BaseXMLFilter.java:206)
org.ajax4jsf.webapp.BaseFilter.handleRequest(BaseFilter.java:290)
org.ajax4jsf.webapp.BaseFilter.processUploadsAndHandleRequest(BaseFilter.java:388)
org.ajax4jsf.webapp.BaseFilter.doFilter(BaseFilter.java:515)
org.tuckey.web.filters.urlrewrite.NormalRewrittenUrl.doRewrite(NormalRewrittenUrl.java:213)
org.tuckey.web.filters.urlrewrite.RuleChain.handleRewrite(RuleChain.java:171)
org.tuckey.web.filters.urlrewrite.RuleChain.doRules(RuleChain.java:145)
org.tuckey.web.filters.urlrewrite.UrlRewriter.processRequest(UrlRewriter.java:92)
org.tuckey.web.filters.urlrewrite.UrlRewriteFilter.doFilter(UrlRewriteFilter.java:394)
com.garmin.connect.filter.UTF8Filter.doFilter(UTF8Filter.java:21)
com.garmin.security.ConditionalFilterChain.doFilter(ConditionalFilterChain.java:44)
org.jasig.cas.client.util.AssertionThreadLocalFilter.doFilter(AssertionThreadLocalFilter.java:63)
com.garmin.security.ConditionalFilterChain.doFilter(ConditionalFilterChain.java:41)
org.jasig.cas.client.util.HttpServletRequestWrapperFilter.doFilter(HttpServletRequestWrapperFilter.java:86)
com.garmin.security.ConditionalFilterChain.doFilter(ConditionalFilterChain.java:41)
com.garmin.security.cas.client.validation.AbstractTicketValidationFilter.doFilter(AbstractTicketValidationFilter.java:389)
com.garmin.security.ConditionalFilterChain.doFilter(ConditionalFilterChain.java:41)
com.garmin.security.cas.client.authentication.UnprotectedAuthenticationFilter.doFilter(UnprotectedAuthenticationFilter.java:98)
com.garmin.security.ConditionalFilterChain.doFilter(ConditionalFilterChain.java:41)
com.garmin.security.cas.client.session.SingleSignOutFilter.doFilter(SingleSignOutFilter.java:92)
com.garmin.security.ConditionalFilterChain.doFilter(ConditionalFilterChain.java:41)
com.garmin.security.cas.client.util.ExcludedURLDetectionFilter.doFilter(ExcludedURLDetectionFilter.java:68)
com.garmin.security.ConditionalFilterChain.doFilter(ConditionalFilterChain.java:41)
com.garmin.security.ConditionalFilter.doFilter(ConditionalFilter.java:81)
org.jboss.web.tomcat.filters.ReplyHeaderFilter.doFilter(ReplyHeaderFilter.java:96)

root cause
java.lang.NullPointerException
com.sun.facelets.FaceletFactory.setInstance(FaceletFactory.java:52)
com.sun.facelets.FaceletViewHandler.buildView(FaceletViewHandler.java:515)
com.sun.facelets.FaceletViewHandler.renderView(FaceletViewHandler.java:567)
org.ajax4jsf.application.ViewHandlerWrapper.renderView(ViewHandlerWrapper.java:100)
org.ajax4jsf.application.AjaxViewHandler.renderView(AjaxViewHandler.java:176)
com.sun.faces.lifecycle.RenderResponsePhase.execute(RenderResponsePhase.java:109)
com.sun.faces.lifecycle.Phase.doPhase(Phase.java:100)
com.sun.faces.lifecycle.LifecycleImpl.render(LifecycleImpl.java:139)
javax.faces.webapp.FacesServlet.service(FacesServlet.java:266)
org.ajax4jsf.webapp.BaseXMLFilter.doXmlFilter(BaseXMLFilter.java:206)
org.ajax4jsf.webapp.BaseFilter.handleRequest(BaseFilter.java:290)
org.ajax4jsf.webapp.BaseFilter.processUploadsAndHandleRequest(BaseFilter.java:388)
org.ajax4jsf.webapp.BaseFilter.doFilter(BaseFilter.java:515)
org.tuckey.web.filters.urlrewrite.NormalRewrittenUrl.doRewrite(NormalRewrittenUrl.java:213)
org.tuckey.web.filters.urlrewrite.RuleChain.handleRewrite(RuleChain.java:171)
org.tuckey.web.filters.urlrewrite.RuleChain.doRules(RuleChain.java:145)
org.tuckey.web.filters.urlrewrite.UrlRewriter.processRequest(UrlRewriter.java:92)
org.tuckey.web.filters.urlrewrite.UrlRewriteFilter.doFilter(UrlRewriteFilter.java:394)
com.garmin.connect.filter.UTF8Filter.doFilter(UTF8Filter.java:21)
com.garmin.security.ConditionalFilterChain.doFilter(ConditionalFilterChain.java:44)
org.jasig.cas.client.util.AssertionThreadLocalFilter.doFilter(AssertionThreadLocalFilter.java:63)
com.garmin.security.ConditionalFilterChain.doFilter(ConditionalFilterChain.java:41)
org.jasig.cas.client.util.HttpServletRequestWrapperFilter.doFilter(HttpServletRequestWrapperFilter.java:86)
com.garmin.security.ConditionalFilterChain.doFilter(ConditionalFilterChain.java:41)
com.garmin.security.cas.client.validation.AbstractTicketValidationFilter.doFilter(AbstractTicketValidationFilter.java:389)
com.garmin.security.ConditionalFilterChain.doFilter(ConditionalFilterChain.java:41)
com.garmin.security.cas.client.authentication.UnprotectedAuthenticationFilter.doFilter(UnprotectedAuthenticationFilter.java:98)
com.garmin.security.ConditionalFilterChain.doFilter(ConditionalFilterChain.java:41)
com.garmin.security.cas.client.session.SingleSignOutFilter.doFilter(SingleSignOutFilter.java:92)
com.garmin.security.ConditionalFilterChain.doFilter(ConditionalFilterChain.java:41)
com.garmin.security.cas.client.util.ExcludedURLDetectionFilter.doFilter(ExcludedURLDetectionFilter.java:68)
com.garmin.security.ConditionalFilterChain.doFilter(ConditionalFilterChain.java:41)
com.garmin.security.ConditionalFilter.doFilter(ConditionalFilter.java:81)
org.jboss.web.tomcat.filters.ReplyHeaderFilter.doFilter(ReplyHeaderFilter.java:96)

note The full stack trace of the root cause is available in the JBossWeb/2.0.0.GA logs.

--------------------------------------------------------------------------------

JBossWeb/2.0.0.GA

0 Former Member over 9 years ago

See screen shot

0 FFEJ1405 over 9 years ago

Getting the same thing!

0 cl0r0x70 over 9 years ago

Garmin:

Really really good at hardware.

Really really REALLY HORRIBLE at web and apps.

0 Former Member over 9 years ago

Also experiencing problems. They have actually started yesterday. Everything was fine during the day, but then fails again.

0 SUSSAMB over 9 years ago

Site is having problems at the moment

https://connect.garmin.com/en-US/status

0 Former Member over 9 years ago

Well the site is back up, but I still can't sync any of my devices :(