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wifi upload but no data!

Former Member over 10 years ago

So, the idea was to move away from relying on Garmin Express via USB connection (fenix 3) and upload over wifi, says its done it but can't see any data at all now!

*EDIT* OK, so I didn't realise I had to still open Garmin Express to link through to GC...why can't I just open my GC page directly and see the data?

2nd Edit - although the data shows in the dashboard, it still doesn't show in the activity stream! OR on the calendar......this is where I have to manually put it in!!! Pointless and I can not find a thread with my issue.....the hours I've spent.....meh..

0 Dugiflopper over 10 years ago

Carefully check the userID's when you go to the site directly and through the link in Garmin Express. Possibly you accidentally created multiple accounts.

0 Former Member over 10 years ago

I wouldn't have thought so but it could be possible as all my previous stuff is there. For some reason a year or so back, it seemed to stop automatically uploading my garmin swim results (ant+ usb connection) and the files were just being stored locally which I had to then manually import - this seems to behave similarly. One thing that is confusing though and I've only just discovered is that the wifi connection within the GE interface shows an old sky email account that I don't use anymore, I have no idea how to rectify this, we have a brand new sky set up and I do not use this email account! There must be some overlap from two accounts? (Yet my current GC account is @btinternet.com when signed in)

I wouldn't know where to begin! And knowing my luck 3 years of swim / training data will be wiped out!

Just checked - GE says "Registered to: .....(me)@Sky.com" - I've only just installed GE updates and literally had the fenix 3 a week, I don't use this email address! I have no idea how it's picked it up? And I can't seem to change it.

0 Former Member over 10 years ago

I think I know what may have caused all the issues in the first place (apart from the old garmin connect switching to modern!).
I think at the time I signed in via one email address...garmin swim set up and sorted - garmin plug-in communicator (on chrome). Chrome then decides to sack it off and I use the new garmin express...then garmin connect gets modernised and things start to go pear-shaped. I had to sign in to these forums using a different ID and then I think these ID's got mixed up and for some reason I have two garmin connect accounts......so all the time my data has been uploading to one garmin connect account and I've ever seen it so had to manually import everything to the other account.
Only now I go back to see the original account and see all the data that has auto uploaded but all the manual activities obviously now don't exist on that account!

What an absolute mess..hopefully from now on all my stuff will be visible in one spot only! However GC seems to be having the odd glitch loading pages / not displaying anything!...

0 Former Member over 10 years ago