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Connect.garmin.com - will not show my profile anymore ...

I first noticed issues last sunday.

I had tracked an activity sunday 2015.05.10 with my vivofit and it synced fine via Garmin Express on my PC .

At least according to Garmin Express, because connect.garmin.com still showed last syncronisation for my vivofit as 2015.05.04

<< Synced fine on May 11 - Connect showed newest data as May 4

Well i just thought that the server was a bit behind. I also had a display issue on the vivofit and delivered it to Garmin Denmark for service on wednesday. They had a fast turnarround and i already had a new vivofit by friday.

So I synced the new one with Garmin Express and I could go to connect.garmin.com and rename it etc.

But that was the last time I've been able to see anything there. Now I just login and get and empty menu.

Does not matter what i try to select in the menu

I've just sync'ed both the new vivofit and forerunner 910xt and garmin express does not see any issues, but on connect.garmin.com nothing is visible.

https://connect.garmin.com/modern/profile/Anders%20Majland and
https://connect.garmin.com/profile/Anders%20Majland just gives an error.

My wife can still se my profiles activities in modern

Buf she selects my profile she just gets an error

If i enstead go to https://connect.garmin.com/dashboard i can see my profile so it has to be an issue with the Modern Connect

0 AndersMajland over 9 years ago

I've discovered that i can access https://connect.garmin.com/modern/settings/userprofile directly.

Anyone now the link to see ones units so i might be able to change the settings for my vivofit. Would like to enable heartrate recording

0 pshare over 9 years ago

Have you checked if there's a popup blocker that became activated?

0 AndersMajland over 9 years ago

No pop-up blockers

Thats the reason i've checked with different browsers and an ipad with the connect app.

Looks like some kind of corruption in my data online ...

Try to look at my profile on https://connect.garmin.com/profile/Anders%20Majland i just get javascript errors. Until end of last week everything was viewable by all.

Anyone have a direct linkt to the pages where one can see ones devices ? Maybe i could go directly to that and change my vivofit settings ? Just like i'm able to do for the userprofile.

0 pshare over 9 years ago

My dashboard link is https://connect.garmin.com/dashboard/ and the number of my vivosmart. Can you not get there? What happens when you choose switch to Modern? If you can get to modern, you can add the devices widget from the first option on the left menu 3 line icon and then get to the device settings.

0 AndersMajland over 9 years ago

My dashboard link is https://connect.garmin.com/dashboard/ and the number of my vivosmart. Can you not get there? What happens when you choose switch to Modern? If you can get to modern, you can add the devices widget from the first option on the left menu 3 line icon and then get to the device settings.

Well somethings has changes since yesterday. Maybe Garmin support has had a time to look at my account.

Now everything is back to normal - except my old vivofit still shows the last sync time to 2014 Jun 4 while Garmin Connect shows is at Jun 11 ...

Might be some corrupted data in the defetive Vivofit...

0 AndersMajland over 9 years ago

Garmin has changed my display name and real name to AndersMajland enstead of Anders Majland (removed the space) and reset my password

Anybody else have spaces in their profile names ?

It has not been a problem before

0 pshare over 9 years ago

Actually, spaces in the username has been an issue for a few months now.