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Swim time F3 not reported properly in Connect

I'm trying to stop/lap chrono when i'm stoping swimming end of one lenght with my Fenix 3. I like the rest screen with lap touch compare to the stop button... But, neither lap or stop button is reported well in Connect !!! :(

Take this workout as example

On my F3 in activity summary, overall time: 54:30 and swim time : 43:52
In connect, both time are reported as 54:30 !!! :(
And so all swim averages are calculated based on overall time...

Please Garmin folks, can you fix this in next release ?!

I've tried in this workout to use Stop/Play button instead of Lap, even if i don't like this method compare to Lap one, which is giving the rest screen.
In this case, overall time is equal to swiming time and swim averages are well calculated !

What do you think folks ? Bugs ? or logic choosen ? And how to well report Garmin issues to Garmin ?

0 samyterje over 10 years ago

Continuing to annoyed me and I'm not seeing any movement from Garmin and somebody with who share my issue and try to find an idea to workaround. One more chance? :rolleyes:

0 samyterje over 10 years ago

Link with this thread, where it has been discovered that it is a garmin connect mobile or wifi problem. If you use regular wire transfer, it's working properly.

I'm logging the issue to Garmin and hope that it will be fixed.