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Unable to update weight via mobile app or website

Former Member
Former Member
Since the 21st of March, both the Garmin Connect app on my phone and the Garmin Connect website are displaying the incorrect weight for me. If I try to update my weight either using the mobile app or the website, the value in the weight field reverts immediately back to the old value from the 21st.

While the weight value displayed is incorrect, the time-series graph shows the correct data point and the correct value gets synced with myfitnesspal. Prior to the 21st, I never had an issue and I don't believe I did anything different with the way I was updating my weight.

It seems to me that the website is reading this value from the back-end database and, for some reason, is failing when it attempts to alter the value.

Has anybody else seen this behaviour?
  • Former Member
    0 Former Member over 10 years ago
    Solved

    teagarro found the resolution to this and posted it in another thread. The issue is due to a weight measurement set in the future. I found the entry on the connect website and deleted it. Things are all back to normal now.