I've had my Edge 500 for about 4 years. Last week it suddenly stopped counting calories burned and the display was 0 after a ride. The HRM worked just fine, displaying BPM and HR% throughout the ride as did cadence, speed map etc. Any ideas?
Did all your other activity information show up when you uploaded your activity file?
Yes, all other activity was downloaded to include my HR. I did a master reset & re-loaded everything. I had some trouble with the % of HR but realized the device had no resting HR, even though it was in the Garmin Connect program on my computer. I was able to get that done by going to the "Modern" version where I found a hyperlink "Send to device". With that done I got my HR % of Max back & it started counting calories again. Looks like I'm good now.
Hook your Edge500 to your PC. Use the Classic view (Modern is crap).
Top right of the screen>> drop down window from your user name>>Settings>>Training Zones. Be sure your resting HR and Max HR are populated...click on "Send to Device." Worked for me.
I have observed on more than one occasion that the recording of calories stops for as long as several minutes before resuming at a normal rate, i.e., updating every 5-7 seconds. This happens while all other data (heart rate, mph, etc) continues to be recorded as normal. Any ideas as to what leads to this intermittent behavior? Heart rate monitor is secure at all times. Seems totally random.
maybe the processor has more important things to do at the moment. I say this halfway with a grin, but who knows..........
However that's not really what the OP was about, so it would have been better IMO, IMO, IMO.... to start a new thread. Preferably in the edge500 sub-forum if that is what your device is. Which actually is where the OP should have posted.
Device questions are better answered in the forum for that your particualar device as a lot of the users that are very active in the device forums that are knowledgeable, seldom post here in the Garmin Connect section.
The Garmin Connect sub-forum should only be for the Garmin Connect website.
