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Vivofit won't sync

Former Member
Former Member
I keep having problems with getting my Vivofit to sync. No, there's nothing wrong with my I.E. 11. It's Vivofit! Why does this keep happening? This issue is getting really, really old.
  • Was your issue syncing or seeing the results in Connect? There were Connect issues yesterday around the time you posted and then later in the evening. Data was synced properly but just didn't render in a browser.

    These things happen more than they should for sure but it should be working properly now.
  • Former Member
    0 Former Member over 10 years ago
    I have been having problems with syncing my Vivofit since the last update that changed the Garmin Express user interface.
    Before the update, it would successfully sync 4 out of 5 tries (not stellar by any means), but after the update to Garmin Express I can only get it to successfully update one out of 10 tries or so. I'll actually take stats today to see.

    I sent an email to Garmin's support, and they told me to remove my Vivofit from the Garmin Express devices and re-pair it. After a number of tries I was able to do so; I was afraid I wasn't going to be able to get it to pair again, but eventually it did. But after the re-pairing I still have the same issue. Nothing about my Windows 7 box changed except the Garmin Express software. I synced at 8:30AM, 9:30AM and 10:15 AM Central. When I launched the software at around 11:30AM it updated itself (without notifying me it was going to do so I might add) and I was unable to sync afterward.
  • Former Member
    0 Former Member over 10 years ago
    UPDATE: For me, the software update to Garmin Express 3.90 seems to have resolved the issue completely.

    It's working better now than before this ride began.

    Thanks!
  • Former Member
    0 Former Member over 9 years ago
    Can't Sync Vivofit2 Since 18/10

    Rebooted my Samsung S5, but still cant sync. ANT on my PC cant find my Vivofit2 either. Any ideas what to try next pls?
  • Former Member
    0 Former Member over 9 years ago
    VivoFit2 won't sync with Garmin Express on PC

    Had been able to sync without any problem 5 days in a row. This morning Garmin Express seemed to be the problem. After researching and finding the error upon trying to eject Ant Stick was able to fix my problem.

    The error said it was a Microsoft .Net Framework problem. To fix the jit debugging would need to be turned on. To do this it said to find the .config file for the program. When I searched my computer it turned out to be the GarminService.exe.config. It was located in program files (x86)/Garmin/Device Interaction Service

    I was able to open the above config file and insert the code given in the error detail. This was inserted at the very beginning of the file. After saving & closing the file, I then ran the Garmin Express program. My VivoFit2 sync just as before. Go figure.

    This is the code I inserted. (There are 4 spaces in front of <system but the post keeps taking them out.)
    <configuration>
    <system.windows.forms jitDebugging="true" />
    </configuration>

    Hope this helps anyone else that may be having problems.