Mobile Apps & Web

Garmin Connect Web No Steps Recording in Garmin Connect

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No Steps Recording in Garmin Connect

Former Member over 10 years ago

Anybody else noticed no steps or sleep appearing in Garmin Connect this afternoon?
My Vivosmart is telling me I've done 11396 and has synced fine but Gamin Connect has nothing!

0 Former Member over 10 years ago

Seems like the server is down at the moment

0 Former Member over 10 years ago

I have exactly the same problem for last few days. Steps are being updated on challenge screen but not on the step screen.

0 Former Member over 10 years ago

Same here - but Garmin status page says all ok

0 pshare over 10 years ago

There appears to be an issue at Garmin's end this morning. Others have the same problem.

0 Former Member over 10 years ago

Yes I have this problem too. No steps, no connections showing :-(

0 pshare over 10 years ago

It's fixed for me now.

0 Former Member over 10 years ago

I'm getting really tired of this continuing issue! ! ! Never had this problem with fitbit

0 Former Member over 10 years ago

I have had this problem since 16th April. Able to sync runs from my Forerunner 920xt but steps and sleep remain blank

0 pshare over 10 years ago

I have had this problem since 16th April. Able to sync runs from my Forerunner 920xt but steps and sleep remain blank

I answered you in the other thread but I just thought of something. Do you have more than 1 tracker? If so, could the other one be designated your primary tracker? Maybe an update flipped it to the other one.