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Forerunner 15 syncs in Garmin Express, but doesn't appear in Garmin Connect

Former Member over 10 years ago

I've been syncing my forerunner 15 using Garmin Express (I've tried on both Mac and PC), but the activities--daily steps in particular-- aren't showing up in Garmin Connect. It's been sporadic over the past several weeks. Currently the latest update on Connect is from 2 days ago. Garmin Express says that everything was synced. I checked the forerunner and the activities are stored in the memory. How do I get them to appear in Connect?

I don't want to lose by activities on accident!

0 Former Member over 10 years ago

The same thing with Vivofit today. It syncs with Garmin Express but no steps are showing up in Garmin Connect.

0 Former Member over 10 years ago

Forerunner 610: had this problem after the Express update (ten days of activities "uploaded" but disappeared) but today it synced and appeared, but the missing ones are, apparently, still missing. :(

0 Dugiflopper over 10 years ago

There is a sub-forum for Garmin Express where actual Garmin rep's have been responding. I'd suggest you read through that and/or post your sync issue there.