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Vivofit & FR 15 both wont sync? Express problem?

My husband has the vivofit, I have the forerunner 15. Both wont sync. Both are trying to upload 15 days worth of data for some reason, even though we sync daily. Both get an extra file to sync each time it tries to sync..... so if it started at 15....I sync & then it says there are 16.... then try to sync & it says 17.

Uninstalled express, restarted pc, removed ANT, removed usb connection for mine, made sure it was through the firewall, and it still says error connecting.

Accounts are correct, everything is ok this end. Even went back an express version...... but STILL this comes up.

My husband lost a days worth of activities.....all he did was sync. 1st April went totally like he'd done nothing. Not even one step?

I'm sick of this. Anyone else having so much trouble today like me?

0 Former Member over 10 years ago

Really sick of Garmin's issues these days. Only had my device for a few months and MANY times, the sync has failed because of server errors, including this afternoon. I will be so annoyed if I lose the HR information about the activities I did today

0 Former Member over 10 years ago

vivofit won't sync with garmin connect

I am having the same issue.

My husband has the vivofit, I have the forerunner 15. Both wont sync. Both are trying to upload 15 days worth of data for some reason, even though we sync daily. Both get an extra file to sync each time it tries to sync..... so if it started at 15....I sync & then it says there are 16.... then try to sync & it says 17.

Uninstalled express, restarted pc, removed ANT, removed usb connection for mine, made sure it was through the firewall, and it still says error connecting.

Accounts are correct, everything is ok this end. Even went back an express version...... but STILL this comes up.

My husband lost a days worth of activities.....all he did was sync. 1st April went totally like he'd done nothing. Not even one step?

I'm sick of this. Anyone else having so much trouble today like me?

0 Pinkraynedrop over 10 years ago

And for some reason I'm always logged into my husbands account on here?

Anyway yeah my FR now says 27 items & his says 36

I'm about to lose a challenge because I can't get my steps from yesterday & today?

Even Fitbit don't have this much trouble and they were the reason I went Garmin?

0 SUSSAMB over 10 years ago

If you're having problems with Express post in the Express forum where Garmin staff will help.