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All old activities deleted after adding new Garmin

Former Member
Former Member
Hello,

In 2013, I used a Garmin Edge 510. All activities are uploaded to Garmin Connect. Last year, I sold the 510 and didn't use Connect for a long time. A few weeks ago, I logged in and everything was OK.

Today, I configured a new Garmin 500 to my account. After I done that, all my activities are disappeared/deleted! :(

How can I get back all my old activities?
  • Send an email to the webmaster of Garmin Connect or call Garmin Support.

    However, it's very unlikely they are gone. Are you positive you used the same account?

    But I always err to the side of caution and I have my own backup of all my activity files on my computer as well as all the other files on my edge500. All you have to do is use your file browser on your computer and copy them. Or you can write a batch program to handle it for you with just the click of an icon on your desktop as I do.