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Cannot upload any courses to Fenix 3 - Everything is soooo buggy and frustrating

i use garmin edge 500 for years, FR 620 over one year, so i think i'm on a right way (or not ????)

Create Course on Garmin Connect.
Then want to synchronize to Fenix 3

i've tried several methods. nothing fits right:

- Garmin Connect (web)-> Course send to device -> fenix 3 -> synchronisation error
- Garmin Connect mobile (iOS) -> Course send to Device (stops after 40-70%) -> error
- Garmin Express -> Synchronize -> error
another approach with create course on gpsies.com and transfer gpx and tcx files with garmin communicator:
- Garmin Communicator -> Send to Device -> fenix 3 does not support this filetype ....

Fenix 3 Firmware 3.1
Garmin Express 4.0.11
Garmin Connect Mobile 2.11.1 (the last but always buggy iPhone App )

thank you very much for anyhelp or hint

0 UltraHall2 over 10 years ago

I think I have found at least one solution.

I could not send courses to my Fenix 3 via Garmin Express or the Garmin Connect App, both would display a fairly generic "sync failed" error message. The problem unbelievably was down to my public Garmin profile username (note: not my Garmin connect username) having an underscore (_) in it. Once I removed the underscore it worked.

This makes sense, as previously I had a space in the username, and this caused the Garmin Connect website to crash whenever I logged in. Garmin support fixed it by changing the space to an underscore; at exactly the same time the sending courses to the Fenix 3 stopped working. Now that I have removed the underscore it works a dream.

V frustrating that bugs like this exist.

0 Muddyflanker over 10 years ago

I resolved it!
No Tools (Basecamp, Garmin Express etc) required.
Just copy the gpx file in the folder /garmin/garmin/newfiles (where the 1st. /garmin is the drive or volume the 2nd /garmin is the folder in the volume and /newfiles is the folder inside the folder /garmin)

The Problem for me was: I cant see the Folder Newfiles, because its hidden (on my Version of Fenix 3)
so the only trick is, to unhide the NewFiles folder:

MAC (OSX):
Open Terminal: -> easy way search in Spotlight (press CMD SPACE and enter 'Terminal' )
in Terminal Unhide the Newfiles Folder : chflags nohidden /volumes/garmin/garmin/newfiles (just copy this command as it is)
thats it!

WINDOWS 8:
Open Windows Explorer
Open Folder Garmin inside Volume Garmin
Press Administration (German Verwaltung) in the Ribbon Bar of the Explorer
Check "Show Hidden Elements"
Klick right on the Hidden Folder "Newfiles"
Press ALT ENTER (Properties)
Uncheck "Hidden"
Thats it.

WINDOWS XP,7:
Control Panel -> Folder Options -> Show hidden Folder
Open Windows Explorer
Goto the Folder //GARMIN/Garmin
Klick right on the Hidden Folder "Newfiles"
Press ALT ENTER (Properties)
Uncheck "Hidden"
Thats it

Test on Mac / Windows:
Open Finder on Mac or Windows Explorer on WinXP,7,8...
Goto Volume or Drive Garmin
Open Folder Garmin inside Volume Garmin, you will find the NewFiles Folder
drag any gpx files into this folder (use short filenames myride.gpx, LesAlpes1.gpx etc)

Test on Fenix 3
reject the device
the files are shown in Navigation -> Courses
(there is some time you have to wait, i think the F3 does internal conversion of the newfiles data)

On the Mac you don't need to go to the bother of unhiding the newsless folder - you can navigate to a hidden folder using Shift-Cmd-G in Finder and entering '/volumes/garmin/garmin/newfiles' as the path.