Sync

Can you provide a few more details. How are you syncing? App or ANT+ stick? What happens when you try? What does the audit trail say?

I press sync on my band. Usually on the bottom of my Garmin connect page will pop up to refresh page and then the info is transferred from my band to that page. Now sync just flashes but nothing syncs. Has been going on since this morning.. Accepted it once today but not after that.

Do you get a red failed message at the bottom of the screen? Have you tried rebooting your phone?

I am doing it on my laptop. I get no red failed message. SYNC just flashes then turns off. I have logged out and back in, same thing happens

I am having the same problem, last was able to sync on March 2, did it tonight and it continues to say last sync March 2. My vivo fit appears to be syncing but does not.
I am also using my laptop + ant

If you're using the ANT+ stick and Express, there is usually a log in Express where sync issues and results are listed. Can you find the log and let us know what it says?

Having the same problem.
VivoSmart will not sync via bluetooth to mobile GarminConnect app and also doesn't sync when plugged into laptop with Garmin Express. On mobile app just says syncing at the bottom of the screen the whole time but nothing happens. On the laptop it says sync error. Other bluetooth functions work fine as well as syncing with MyFitnessPal.
Problem started 10/03/2015.
Have tried everything, restarted phone and laptop, disconnected and reconnected device from garmin connect and garmin express.

Please help???

Im having the same problem.....Ive tried everything I can think of......uninstalled and re installed, tried it on my iphone,ipad and computer still nothing....was working until the 22 Feb...so any help appreciated

Crutty