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Connect will not find any courses or activities

Former Member
Former Member
Please help!
Once I am logged into Connect it refuses to find any courses or activities in Explore no matter what key words or towns/areas i put in the search criteria.
It has always been fine in the past, is this a new bug/problem?
  • Former Member
    0 Former Member over 10 years ago
    I've only been using a Garmin Fenix 2 and Garmin Connect for 4 weeks. My Profile and Activities are set to be visible to 'Everyone'. I too am finding that my Activities don't appear in Garmin Connect Explore search results for my geographical area. I've spoken with Garmin support who have 'escalated' the issue I'll post again if I hear back from Garmin.

    Interestingly, if I search in my map area for anyone's Activities from the last 30 days, I see just two Activities - from 2013 (almost two years old). If I search my map area for the last 365 days I see lots of other users' Activities - older than 6 January 2015 - but none of my own.

    My Profile and Activities are accessible to anyone who knows to browse to https://connect.garmin.com/modern/profile/richardld, but they can't be found by using Explore search.

    Clearly there's something quite wrong with Explore.
  • Hello All

    I am in the same boat, I can not find courses no matter what I type in the search fields. I am sorry there have been no effective replies to this thread.

    Howard
  • Former Member
    0 Former Member over 10 years ago
    Garmin, please have it fixed. Thanks.
  • Same issue. I love to see how others fared in the race I just ran, and whether their Garmin was off by more than mine... but lately it says sorry-- won't even show my own activity in Explore.
  • Former Member
    0 Former Member over 10 years ago
    Same issue here. I have tried to search several towns nearby and in most cases nothing appears. However when I searched Perth WA, some activities appeared. Having a closer look, the dates on all of them where way in the future eg 2103. Maybe there is a date issue within Garmin Connect programming. I have emailed Garmin support and had no response.
  • Former Member
    0 Former Member over 10 years ago
    This is the latest from Garmin 4/17/2015.

    Thank you for contacting Garmin International. I will be happy to assist you.
    I am sorry that the find activity search bar is not working. This is an issue that the website team is aware of the issue and are working to resolve the issue. I apologize for the inconvenience that this has caused you and unfortunately we do not have a date in which the search option we be available again.
    If you have any other questions or if we can assist you further please reply to this email.
    With Best Regards,
    Joseph
    Customer Care - Fitness Team
    Garmin International
    913-397-8200
    800-800-1020
    913-440-8280 (fax) Att: Joseph 5693
    www.garmin.com