I have a Vivofit, and I sync it through my desktop with Garmin Express. Express says I'm synced, but when I click on Connect, the most recent I can see is in December...?>??? Connect also says I am synced and there's nothing to update, so what the heck am I doing wrong???
Is it possible you are syncing to a different account than the one you are viewing? Assuming you are not, this was posted recently in a sticky.
[h=2]Vivofit sync successful but no new steps appear[/h]There is a known issue that exists for some customers using the vivofit. The vivofit will successfully sync to the Garmin Mobile application but no new step information appears. If you experience this please try the following as a temporary work around:
Press and hold the function key on the vivofit for about 12 seconds or until the screen on the watch goes blank. Now attempt to sync the watch to the device. This should now allow steps to successfully sync. A permanent fix will likely be included in a software update sometime in the near future.
We do apologize for any issues this may have caused you and appreciate your patience.
Last edited by GCMSupport; 02-20-2015 at 11:30 AM.
