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Garmin Connect connection not working from Garmin Express

Hi, I have had a issue all day today trying to connect to Garmin Connect from Garmin Express. I can login using my credentials normally through Garmin Connect, however this error stating that there is something wrong with the Garmin servers persists (see attachment). I have upgraded the software to the latest version with no change. Can someone shed any light on what the issue is please or if there is anything I can do on my side to rectify it?

Many thanks

A

0 AndrewLewin over 10 years ago

Fixed.

0 Former Member over 10 years ago

How did you fix it? I get it always.

0 SUSSAMB over 10 years ago

Then post in the Express forums, not here. There the Express team is active and can help.

0 Former Member over 10 years ago

Fixed.

Great but how you do it ?

0 Former Member over 9 years ago

Great but how you do it ?

Found solution by myself :( , seems that the garmindevice.xml file in the root directory of my edge was false and some links in it pointed to missing positions (-> can't connect server !!).
So I have done a Master reset of the edge I have, then I can add it to Garmin Express.

Don't miss to do a back-up before the Master reset.

Works fine now :)