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Garmin 920xt steps not syncing to Connect

Former Member over 10 years ago

Hi, sorry if this has been already covered elsewhere on this forum. I've been searching around but haven't found the right information to fix this.

I have a problem with my activity tracking syncing to Garmin Connnect, which is only affecting last Sunday. I know, not really the end of the world but I'd like to understand more about the activity syncing and how to manually alter things if it happens again (I've only had the watch for a week).

I can view my total number of steps for Sunday on the watch, but Connect contains no information whatsoever for this day. It skips right from Saturday to Monday.

Has anyone else experienced random sync issues and know how to fix?
Is there a way to manually upload activity data? If so, which folder structure in the Garmin folder contains the step data?

Thanks,

0 Former Member over 10 years ago

I can't help, but I am having the same issue.

Does anyone have any solutions? It is now three days without a sync.

Thanks.

0 Former Member over 10 years ago

more on this issue

Sorry to pile on here, but I have the same issue with the step data and my sleep data going back to April. Any help would be appreciated.

0 Dugiflopper over 10 years ago

Syncing to Garmin Connect is handled by Garmin Express, so you should be asking this question in the Garmin Express sub-forums.

There is not one catch-all solution for those of you having issue syncing with Garmin Express, so posting there might get all of you a fix.

If you are syncing through the phone app, then there is a sub-forum for that too.