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i have lost data in garmin connect

Former Member over 11 years ago

can anyone in here actually look at my account that works at garmin and help sort this out?

I have a chunk of time on Tuesday that I have no data. It says I only did 4,587 steps and I know I had more steps than that. My sleep record shows that the data started back at 1 am on Wednesday. Any thought on what might have gone on?

0 Former Member over 11 years ago

I am having the same problem. It seems that the time between my last sync and when I place my Vivofit on SLEEP, I lose that data. Tho it rectified itself on one occasion (though I am confused how....), again today I have lost data. (about 3000 steps....)

0 Former Member over 11 years ago

I had hoped that the steps I mentioned in my earlier post would have shown up, but no. It is now 2 days.....