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Sync Failure with Garmin Exress

I had this problem since downloading the new Garmin Express at the beginning of January. I got it to manually upload on Jan 4th, but when I tried today I can't get anything to work. I plug in my Forerunning 220 and it says "Sync Failure" with device and will not show new activities in January. I have seen this be a problem for others but not a clear solution. One time I can forgive but I thought it would be fixed by now. Help!