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500 Internal Server Error

I'm getting the following error after logging into Garmin Connnect and attempting to view any page (Dashboard, Activities). This happens on multiple computers, and I've also tried closing the browser, signing out, etc. I was initially able to log in, sync my device (forerunner 15), and view my activities, but tried to edit one of my activities and got this error. Now this is all that shows on the webpage. Anyone have any ideas?

Sorry, we encountered an internal error.

Details

500 Internal Server Error
org.springframework.web.client.DefaultResponseErrorHandler.handleError(DefaultResponseErrorHandler.java:91)
org.springframework.web.client.RestTemplate.handleResponseError(RestTemplate.java:533)
org.springframework.web.client.RestTemplate.doExecute(RestTemplate.java:489)
org.springframework.web.client.RestTemplate.execute(RestTemplate.java:447)
org.springframework.web.client.RestTemplate.getForObject(RestTemplate.java:215)
com.garmin.connect.oauth.impl.DefaultOauthRestClientImpl.get(DefaultOauthRestClientImpl.java:67)
com.garmin.web.DashboardController.populateLoggedInModel(DashboardController.java:660)
com.garmin.web.DashboardController.populateDefaultModel(DashboardController.java:614)
com.garmin.web.DashboardController.dashboard(DashboardController.java:112)
sun.reflect.GeneratedMethodAccessor108.invoke(Unknown Source)
sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
java.lang.reflect.Method.invoke(Method.java:597)
org.springframework.web.method.support.InvocableHandlerMethod.invoke(InvocableHandlerMethod.java:219)
org.springframework.web.method.support.InvocableHandlerMethod.invokeForRequest(InvocableHandlerMethod.java:132)
org.springframework.web.servlet.mvc.method.annotation.ServletInvocableHandlerMethod.invokeAndHandle(ServletInvocableHandlerMethod.java:104)
org.springframework.web.servlet.mvc.method.annotation.RequestMappingHandlerAdapter.invokeHandleMethod(RequestMappingHandlerAdapter.java:746)
org.springframework.web.servlet.mvc.method.annotation.RequestMappingHandlerAdapter.handleInternal(RequestMappingHandlerAdapter.java:687)
org.springframework.web.servlet.mvc.method.AbstractHandlerMethodAdapter.handle(AbstractHandlerMethodAdapter.java:80)
org.springframework.web.servlet.DispatcherServlet.doDispatch(DispatcherServlet.java:925)
org.springframework.web.servlet.DispatcherServlet.doService(DispatcherServlet.java:856)
org.springframework.web.servlet.FrameworkServlet.processRequest(FrameworkServlet.java:915)
org.springframework.web.servlet.FrameworkServlet.doGet(FrameworkServlet.java:811)
javax.servlet.http.HttpServlet.service(HttpServlet.java:690)
org.springframework.web.servlet.FrameworkServlet.service(FrameworkServlet.java:796)
javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
com.garmin.web.service.util.XHttpMethodOverrideFilter.doFilterInternal(XHttpMethodOverrideFilter.java:62)
org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:107)
org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
org.springframework.web.filter.CharacterEncodingFilter.doFilterInternal(CharacterEncodingFilter.java:88)
org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:107)
org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
com.garmin.web.filter.sso.AuthenticationFilter.doFilter(AuthenticationFilter.java:129)
org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
com.garmin.web.filter.sso.ConditionalFilterChain.doFilter(ConditionalFilterChain.java:44)
org.jasig.cas.client.util.AssertionThreadLocalFilter.doFilter(AssertionThreadLocalFilter.java:63)
com.garmin.web.filter.sso.ConditionalFilterChain.doFilter(ConditionalFilterChain.java:41)
org.jasig.cas.client.util.HttpServletRequestWrapperFilter.doFilter(HttpServletRequestWrapperFilter.java:86)
com.garmin.web.filter.sso.ConditionalFilterChain.doFilter(ConditionalFilterChain.java:41)
com.garmin.security.cas.client.validation.AbstractTicketValidationFilter.doFilter(AbstractTicketValidationFilter.java:389)
com.garmin.web.filter.sso.ConditionalFilterChain.doFilter(ConditionalFilterChain.java:41)
com.garmin.security.cas.client.authentication.UnprotectedAuthenticationFilter.doFilter(UnprotectedAuthenticationFilter.java:98)
com.garmin.web.filter.sso.ConditionalFilterChain.doFilter(ConditionalFilterChain.java:41)
com.garmin.security.cas.client.session.SingleSignOutFilter.doFilter(SingleSignOutFilter.java:92)
com.garmin.web.filter.sso.ConditionalFilterChain.doFilter(ConditionalFilterChain.java:41)
com.garmin.security.cas.client.util.ExcludedURLDetectionFilter.doFilter(ExcludedURLDetectionFilter.java:68)
com.garmin.web.filter.sso.ConditionalFilterChain.doFilter(ConditionalFilterChain.java:41)
com.garmin.web.filter.sso.ConditionalFilter.doFilter(ConditionalFilter.java:81)
org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
org.jboss.web.tomcat.filters.ReplyHeaderFilter.doFilter(ReplyHeaderFilter.java:96)
org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:230)
org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:175)
org.jboss.web.tomcat.security.SecurityAssociationValve.invoke(SecurityAssociationValve.java:179)
org.jboss.web.tomcat.security.JaccContextValve.invoke(JaccContextValve.java:84)
org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:128)
org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:104)
org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:543)
org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:241)
org.apache.coyote.ajp.AjpAprProcessor.process(AjpAprProcessor.java:419)
org.apache.coyote.ajp.AjpAprProtocol$AjpConnectionHandler.process(AjpAprProtocol.java:393)
org.apache.tomcat.util.net.AprEndpoint$Worker.run(AprEndpoint.java:1513)
java.lang.Thread.run(Thread.java:662)

0 Cyclogenesis_au over 9 years ago

Yep. Complete oblivion here.. VivoSmart will not Sync.. Cant view stuff on connect.. Seriously what amateur developers do that have working on this?

0 mruizdelarosa over 9 years ago

It's my 4 day using the garmin connect, is it usual? this kind of error

0 Cyclogenesis_au over 9 years ago

This is as bad as I have seen it..
And this:
http://connect.garmin.com/en-US/status

is a joke

0 GAWERON over 9 years ago

thats quite useful link - ill be able to check what features are currenly available, before i will do anything:)

0 GAWERON over 9 years ago

but information on that webpage is not reliable : Activity Uploads should be online, but its definately not true.

0 Former Member over 9 years ago

Same here, have had issues since activating my device last week but have to say seeing this today is very disappointing and makes me feel I made the wrong choice

0 vamurph over 9 years ago

Ever since the begging of the month I have been seeing issues. Come one Garmin get it together. This shouldn't be happening given how long this app has been around.

0 Weebs750 over 9 years ago

Sadly this problem seems to stretch into initial setup on the iphone app. I just bought a vivofit and I was hoping to actually use it... nope I have a dead piece of rubber on my wrist.

0 phooven over 9 years ago

Minus todays outage, my Vivosmart has worked reasonably well with Garmin Connect for the last few months.
It occasionally loses the pairing if it is out of range for too long, but normally that is fixed easy (my phone prompts me to re-enter the pairing code on the vivosmart display).

One thing I wish it would do (this is on Android BTW), is allow the VivoSmart device to have a user assigned BT pair code. I think that would prevent it wanting to re-pair a new code each time, as the code would be the same on both devices permanently.

0 BEAUWILLIAMS over 9 years ago

Whole site has been taken offline. I'd rather them do this and sort it all out in a day or two than have to deal with spot fires all the time.