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10.30 at night, vivofit reset to 0 after a sync... what gives

Former Member over 10 years ago

10.30PM, decided to do a sync to get my data stored for a challenge. After the sync, I looked at my vivofit and the steps had reset to 0! How annoying.

As an extra added kick in the crotch, any steps I do for the rest of the night aren't being added to collective steps for the day on Connect. They are dead steps.

Are these going to carry across to tomorrow when midnight hits? What the *** is going on? Problem after problem after problem. I've had this thing for less than a week. I'm going to return it. It's decided.

0 Former Member over 10 years ago

I had the same problem last night and now the timer that tells me to move after 60 minutes isn't working. It's been stuck at 0:00 since the last sync I did yesterday. Not sure if it's a problem with the device. I've gotten all the recent updates and that hasn't solved it.

0 Former Member over 10 years ago

Well, an update. The vivofit reset (again!) at midnight, so it's kept itself on track, but all the steps between 10.30pm and midnight were lost. Complete phantom steps. Very annoying since I was going for 1st place on a challenge (if that's even accurate).

Latest thing is, I did my morning walk and found out that my step goal had reset all the way back to 7500!! This is very disheartening.

0 Former Member over 10 years ago

And now 6.30 and it won't sync to Garmin Connect again. FFFFFuuuu*******