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Steps report showing no data in Garmin Connect

_mAjkY
over 10 years ago
Hello,
I was not synchronizing my vivofit in last 2 weeks and after recent synchronization I do not see part of data on Garmin connect reports. I can see data about sleep time, but I do not see any data about steps or calories. Strange thing is that steps are not shows in 'report' however they are visible in 'challenge'.

Any suggestion how to fix that?

Thanks,
Michal.
  • Former Member
    0 Former Member over 10 years ago



    This is mine today. Where is the data for Monday in the first attach? In the second attach you can se the data for Monday. Weird!! So I have the same problem as Michal.Jenco
  • Former Member
    0 Former Member over 10 years ago
    Yes, I can sync now, but look at the attached pictures - something is still wrong.
  • Former Member
    0 Former Member over 10 years ago
    I have the exact same problem. And that sticky said it would take a few hours... that was 2 days ago. What's going on??? I've now got 2 days of data I can't see and it's annoying the hell out of me.
  • 0 over 10 years ago
    Same problems here, sunday and monday are missing.
    Sunday I made almost 23K steps, this is my record, but the record for a day and for the whole week are also not updated...
  • Former Member
    0 Former Member over 10 years ago
    having same issue with vivofit. Profile seems to show accurate daily totals on main page (but Daily Steps link has some inaccuracies in %, totals, etc.) Steps Report on Dashboard and Reports has not updated since midday Friday in spite of latest sync this morning.
  • Former Member
    0 Former Member over 10 years ago
    I've experienced the same issue: sync completes successfully, showing my step count - historical data shows zero steps for the days. Not happy.
  • 0 over 10 years ago
    See the sticky at the top of this forum.
  • Former Member
    0 Former Member over 10 years ago
    As worded, I found the sticky to be pretty confusing until I re-read it several times. It appears that the Steps widget (which shows today's steps and progress against goal) is working, but the steps report (which could be confused with a widget), which shows the daily graph of steps isn't working.
  • Former Member
    0 Former Member over 10 years ago
    Frustrated Vivofit / Garmin Connect User

    As worded, I found the sticky to be pretty confusing until I re-read it several times. It appears that the Steps widget (which shows today's steps and progress against goal) is working, but the steps report (which could be confused with a widget), which shows the daily graph of steps isn't working.


    having same issue with vivofit. Profile seems to show accurate daily totals on main page (but Daily Steps link has some inaccuracies in %, totals, etc.) Steps Report on Dashboard and Reports has not updated since midday Friday in spite of latest sync this morning.


    I've been having the same problem and it appears to have started on Saturday, 1/3. Garmin Connect reports are missing data in both the web interface and the mobile app. Very frustrating.