Mobile Apps & Web

Garmin Connect Web Nothing seems to be working in Garmin Connect ...

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Nothing seems to be working in Garmin Connect ...

JEFFLESSENBERRY over 10 years ago

I can not upload new activites ... I get a server error. I tried auto sync and express.
I had to do a manual activity via the plus sign since the button on the activity section is not working.
The shoes are out of sync ... I removed one activity but it shows 3 on the hyperlink line but if you click it then it is correct but the mileage is wrong.

What is going on?

0 Former Member over 10 years ago

I am having the same issue. I first thought that my .fit files were corrupted somehow but when I went to connect.garmin and tried to manually enter in the data all I get is a frozen screen. The whole site seems to be going wonky.

0 Former Member over 10 years ago

It might be appropriate for Garmin to rename their website Garmin Disconnect ;-) ;-)

I suppose it's taking them a long time to fix because they are short on staff (holidays?). It is taking a long time to fix.

0 Former Member over 10 years ago

The servers are down according to Facebook

0 elphilipe over 10 years ago

Not being a "Facebooker," this is a great tip for me in the future. Looks like Garmin stays in touch there. Thank you very much.

0 jmwhelan over 10 years ago

You can also follow them on twitter: https://twitter.com/garminconnect/status/552238505007398913

0 Former Member over 10 years ago

This has been going on for a couple of days now...

0 DC_Cyclist over 10 years ago

They don't seem to be in a big hurry to fix it either.

0 Former Member over 10 years ago

Mine will not connect or do anything when it comes to the website. :-( I am new to the Garmin world. Do you know if these issues are common?
Thanks!!!

0 Former Member over 10 years ago

I've very, very disappointed in the lack of communication by Garmin to us users on this issue. We should all have been sent an e-mail informing us of the issue and an ETA to correct it. Very bad customer service, Garmin! !

0 seilogramp over 10 years ago

...

Currently Garmin is aware of problems with Garmin Express and Garmin Connect Mobile app syncing fitness device data with Garmin Connect. The Connect Servers are at the heart of the problem. It is being addressed and should be resolved later this evening or early tomorrow.

...

Also status updates on facebook and twitter.