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Are The Multitude of Issues Normal?: Considering Returning Device

I bought my vivofit three days ago. Since then, the reports have been out of sync, the Garmin Connect site has been down repeatedly, my device has had trouble syncing with my computer, the site cannot correctly sync with MyFitnessPal, and the dashboard widgets have appeared blank or with an error. Is this just bad timing on my part, or is Garmin Connect reliability usually this horrendous?

*Edit: Also I cant get to my own sleep summary page because: "You may need to sign in to see this page. Or, the owner may have it marked Private so no one can view it."

0 Former Member over 10 years ago

I have a Polar Loop and have not had one issue with my device or syncing. As for fitbit, I owned two, and never had this many issues, and if I did, someone was always available and willing to get me back on track. I bought the vivosmart a month or two ago, and it never ends, and the responses I have received have not been helpful, which took 3 days to get.