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Unable to connect to Garmin services please try again message

Former Member over 10 years ago

Last night and this morning, I keep getting an error message when I try to sync my data from Forerunner 15. It says Unable to connect to Garmin Services. I just got my Garmin and was able to sync data early yesterday afternoon but haven't been able to since then. Any suggestions? Thanks

0 aniseedvan01 over 10 years ago

On and off for me and my Vivosmart all day. Last successful one was 4 hours ago.

0 Former Member over 10 years ago

Wife's Forerunner 15 won't sync today. Could sync my Vivofit earlier today, but not now. Vivofit is missing yesterday and today's steps in the reports, but shows today's steps in steps. Can't upload/import GPX files as activities. Connect "Modern" has reverted to "Classic" at various times today. Flaky.

0 SCOTT.HAMILTON over 10 years ago

Same problem here. If this truly is the case though, wouldn't you think a notification could be sent or posted????

Lol. Garmin doesn't do that because it would be admitting they have a problem.

0 Former Member over 10 years ago

Having the same problem with Edge705.
The access to Garmin Connect via link on my Garmin account isn't allowed too - Access to the specified resource (Not logged in) has been forbidden.

0 knocker55 over 10 years ago

When i upgraded software to 3.4, everything went kaboom. Now nothing works right on my 510.

0 Former Member over 9 years ago

Same issue with me also. I have followed the instructions at support.garmin.com/.../simpleCase.htm
but to no avail.

Sort it out Garmin!!!!!!!!!!!

0 Former Member over 9 years ago

We are unable to sign you in because our servers are unavailable at this time

Looks like a lot of us are having the same issue. Not likely to be our local computers/tablets etc then.....

From: Christchurch, New Zealand (is this a NZ server only problem????)

I cannot login via Garmin Express. Error Message reads: "We are having trouble linking to your Garmin Connect Account". Click "Sign In" button ..enter Login and password...next Message reads : "There was a problem connecting to the Garmin Servers".."We are unable to sign you in because our servers are unavailable at this time". It has said this for two days.
If I intentionally type an incorrect password it appears to be able connect as it can tell me that my password is incorrect.
I can connect to Garmin Connect and view all my past activity, but I cannot upload new activity via Garmin Express because I cannot login due to the above messages.

Also if I try http://omt.garmin.com/ , it says I connected successfully.

I have loved Garmin for years, but no email from Garmin reporting they have problems is a little disappointing. Surely they can see in there error logs that many people are failing to connect repeatedly.

Support Assistance would be much appreciated Garmin :-)

0 SUSSAMB over 9 years ago

Garmin rarely visit this forum. If you believe it's connected with Express post in that forum, since Garmin Express staff are active there.

I've only rarely had an issue connecting and feel issues like those posted above are linked to problems at the user rather than Garmin's end. The Garmin Express team are pretty good at resolving them though so please post there. This FAQ though normally resolves issues:

http://support.garmin.com/support/searchSupport/simpleCase.htm?caseId={dd8e8b20-ef1e-11e2-7dd9-000000000000}&kbName=garmin