When I click on "Device Settings" for my Vivosmart in Connect all I get is a spinning wheel letting me know it is thinking. No matter how long I wait it never goes to the settings screen for the device. I also have my 910xt on Connect and I can access the device settings no problem. Issue is only with the Vivosmart. Is this a know issue??
same issue tried many things but still not working i think theres a bug because i sorted my wife settings out the other day and now it won't allow that either
A similar thread was started 12-26-14 https://forums.garmin.com/showthread.php?179541-Vivofit-device-settings-problem-in-GC which is when I discovered the problem as well. Like you, ROLLER469, I was able to adjust settings the other day... but as of 12-26-14 all I have been getting is the spinning. I have tried different browsers, I have tried uninstalling Garmin Express then reinstalling, I have tried to delete my devices and starting all over, I have tried accessing with my tablet, I can't get a synch with my phone (which is an issue with my phone, not Garmin this time) but I shouldn't need to do that anyway. Initially, I thought it was just an overload of people getting Christmas presents logging in to play with their new toys, and would iron itself out by the next day. It's been a few days now, it should be fixed.
This is happening to me as well. I bought a Vivofit yesterday morning and cannot access any of the device settings. It's a shame, since I'm basically unable to use the device until i can get in there and change my stride length settings (it's grossly overestimating).
This is happening to me as well. I bought a Vivofit yesterday morning and cannot access any of the device settings. It's a shame, since I'm basically unable to use the device until i can get in there and change my stride length settings (it's grossly overestimating).
I have the same issue in PC Connect. I am able to make changes in Connect Mobile. They will then show up in PC Connect.
We have a critical ticket open and the issue is being worked on. We plan that this issue should be resolved very soon. I apologize for the inconvenience this has caused.
