GPX Activities uploaded no longer have length/distance

Garmin connect website activities showing zero length distances

UPDATE: Whoops, just saw the earlier thread, please ignore this post in favor of the earlier one.

Just uploaded a snowshoeing trip of 5km, the activity on Garmin Connect shows a distance of 0.01 km and an average speed of 0 km.hr. The track quite clearly shows the entire trip, and when I look at the GPX file in Garmin Basecamp the distance and average speeds are reasonable values.

Looking back through my older activities in Garmin Connect I see bicycle trips and hikes are now also showing zero length trips. These trips are all round trips (i.e. start and stop at the same point) if that's significant.

Any thoughts on what's happening here?

Sigh. I'm really starting to hate Garmin Connect, time to switch to Strava or something that works.

This issue has been reported to the appropriate people. Thanks for the head's up on it everyone. Please continue to contact [email][email protected][/email] if this issue continues.

Hello,
I've found a way to upload in GC my activity recorded with my old Vista C.
I use the application "Garmin Viewer Lite" on my Androïd smartphone.

• I download my activity from my GPS device and convert it in gpx format.
  
• I tranfert the gpx file into my smartphone
  
• Using "Garmin Viewer Lite" I sent the activity to GC.
  
• After I edit the activity in GC.
  

An exemple:

• Activity without distance data directly uploaded from my GPS device http://connect.garmin.com/activity/657595551
  
• Activity uploaded with "Garmin Viewer Lite" http://connect.garmin.com/activity/659908435
  

I hope this tip will help some of you.

Luc
www.lesrandoactifs.org

Your comment 'Garmin Express is not compatible with Etrex or mountaineering devices' (which I assume means handhelds) is wrong ... Express works with pretty much every Garmin GPS.

Wrong, my Etrex Vista C is not compatible with Garmin Express.

Your comment 'Garmin Express is not compatible with Etrex or mountaineering devices' (which I assume means handhelds) is wrong ... Express works with pretty much every Garmin GPS.

Wrong, my Etrex Vista C is not compatible with Garmin Express.

The comment was in reply to someone with an Etrex 30, not a Vista C. I know some older devices aren't compatible, hence the comment 'with pretty much every Garmin GPS' :)

Thank you for bringing this to our attention. We have a critical ticket open and the issue is being worked on. I apologize for the inconvenience this has caused.

Shane
Garmin Connect Subject Matter Expert

Thanks for acknowledging the issue. The forum was getting pretty worried due to lack of any official response :)

Thanks... SMESHANE:)

I agree with Pietero.

I cannot understand how a bug big like a T-Rex needs two weeks to be discovered, even when so many people is complaining on their own (of Garmin) forum...

Now, finally, somebody tells that Garmin team has been informed. It looks like they rarely read their own forum but also they rarely read users' emails.

In any case, still no information about when a solution will be provided has been given.