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Vivofit won't sync with iphone

Former Member
Former Member
Today my vivofit stopped syncing with my iphone. When I go to sync it, it acts as if it is syncing, only it is faster than usual. It gives me a successful sync message, but then the data is over 5 hours old.

Is this a problem with my device, or is there a server issue today?
  • Former Member
    0 Former Member over 10 years ago
    Today my vivofit stopped syncing with my iphone. When I go to sync it, it acts as if it is syncing, only it is faster than usual. It gives me a successful sync message, but then the data is over 5 hours old.

    Is this a problem with my device, or is there a server issue today?


    the same thing is happening to me...
    when it sync'ed it seemed to download something.... counting backwards from 70... after that first sync i can no longer sync anymore
  • Former Member
    0 Former Member over 10 years ago
    the same thing is happening to me...
    when it sync'ed it seemed to download something.... counting backwards from 70... after that first sync i can no longer sync anymore


    I cannot sync after today's update either. Frustrating...
  • I can't sync either. Beyond frustrating, how often this problem occurs.
  • Former Member
    0 Former Member over 10 years ago
    same here no synch after firmware update this morning Dec 11. How do we inform Garmin?
  • Today my vivofit stopped syncing with my iphone. When I go to sync it, it acts as if it is syncing, only it is faster than usual. It gives me a successful sync message, but then the data is over 5 hours old.

    Is this a problem with my device, or is there a server issue today?


    Same thing here. However, it will still sync to my MacBook Air. This also happened to me a month or two ago with an Android phone. I am getting very frustrated with the vivofit's sync issues.
  • Former Member
    0 Former Member over 10 years ago
    This is so frustrating

    Today my vivofit stopped syncing with my iphone. When I go to sync it, it acts as if it is syncing, only it is faster than usual. It gives me a successful sync message, but then the data is over 5 hours old.

    Is this a problem with my device, or is there a server issue today?


    The same thing is happening to me as well. Yet, it syncs fine when I do it with my computer. Whenever I try to sync it on my iPhone 4s it syncs instantly but nothing changes it just shows my last successful sync before something got updated. Garmin please fix this!
  • I just got my VivoFit, and it work beautifully for three days. Even the companioning with MyFitnessPal was flawless. Then I wake up today, to this. Has kinda let the wind outta my sails a bit. Hoping Garmin gets a quick fix out to us.
  • Former Member
    0 Former Member over 10 years ago
    Today my vivofit stopped syncing with my iphone. When I go to sync it, it acts as if it is syncing, only it is faster than usual. It gives me a successful sync message, but then the data is over 5 hours old.

    Is this a problem with my device, or is there a server issue today?


    Same here mine has stopped working with my ipad.
    This morning when I got out of bed I synced it about 7am Central australia time and for some reason it did a update to the vivofit band as it went thru the count down from 100 like it normally does when it updates. that was 7am this morning and now at 3pm when Im trying to sync again its doing exactly as the others have mentioned. goes thru sync process really fast and then give me a green sync ok message but the data does not update on the app. ive also logged in thru a internet session thru a web page and still the same thing could this be something the server is doing or could it be a update gone wrong? I also notice in the forum that the forum is flooded with broken links about a love update so could this be some kind of virus or trojan thingy???

    has any one from garmin made comment about this yet?
  • Former Member
    0 Former Member over 10 years ago
    I just discovered that I'm having the same issue with mine. I have an iPhone 5s. As some of the others described this morning my Vivofit did some weird count down while syncing then it synced but now it won't. Please fix this soon?
  • I'm having the same issue syncing to my iPhone since last night though I have just successfully synced via my laptop. Has the issue been raised with Garmin?