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Montana 650t not recognised by pc

Former Member over 10 years ago

Hi

I have searched but cannot find an answer but my montana 650T is not being recognised by the PC, I have tried reinstalling the drivers and a boot block but all to no avail. It is an unrecognised device in device manager. It is not found in web updator. This unit is under warranty and I have tried the above from their support email and FAQ onthe garmin website. I have even reset to factory default with no joy.

I'd begrateful for any help
TIA

0 SUSSAMB over 10 years ago

You’ve posted this in the Garmin Connect forum which has nothing to do with your query. Sorry but unfortunately as yet there isn't a forum here for device issues like this. Please contact Product Support

North America Support:

US Toll Free: 1-800-800-1020
Canada: 1-866-429-9296
Mon–Thurs: 8 a.m.–6 p.m.
Fri: 8 a.m.–5 p.m.
Central Time (closed holidays)

United Kingdom Support:

Freephone from UK landline: 0808 238 0000
Within UK: 0870 850 1242
Outside UK: +44 870 850 1242

For other locales please visit: www.garmin.com/support for contact details

Alternatively try http://forums.gpsreview.net/categories/garmin-handheld-gps-and-fitness-gps-forum where you will get help from experienced users.