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my fitness pal

Former Member
Former Member
garmin connect has stopped syncing with my fitness pal, any idea how to fix, Thanks
  • Its an absolute shambles. I woke up this morning to find about 12 duplicate walking activities in Connect that were sent by MFP. And some others on past days. And to cap it, then Connect sent MFP calories for all of them. All I'd done was added in my steps calories as an MFP activity due to the sync issue. Clearly that isnt going to work so I have had to delete rogue entries on both sides and disconnected the two services until its reported fixed. What is now annoying from that is that you cannot see your steps calories on Connect unless you pair it to MFP - so adding in steps calories manually on MFP is now doubly complicated and based on guesswork.

    Essentially its an almighty cock up if you are relying on eg. Vivofit, 15 or 920XT for your steps calories.
  • I sent a message to MFP and they fixed it for me. I've been synching for two days now.
  • Former Member
    0 Former Member
    I sent a message to MFP and they fixed it for me. I've been synching for two days now.


    I sent a message to MFP and they replied with the following
    Raymon wrote:
    DEC 06, 2014 | 07:27PM PST
    Hello,

    Our sincere apologies for any issues you have been experiencing with Garmin sync. We have been working with Garmin, and they believe the issue should now be fixed. However, due to the interruption, the system will need some time to catch up on the backlog. If you would not mind waiting for the system to catch up and let us know if sync does not return in the next 24 hours. Thank you so much for your patience and understanding. Please let us know if you run into any further complications.

    All the best,
    Raymon
    MyFitnessPalStaff

    That was over 24 hours ago and still no syncing for me... Even if trying to sync manually doesn't work. Either on the 2 apps or on both websites.