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Anyone lost data in Connect?

I just went back to look at my event details for the "Cowman" triathlon on 29th June.
The actual entries are all there but the map information has defaulted to Kansas. This is for all disciplines and for some other events as well.
The date was there some months ago. And is ok in Strava.

Anyone experienced the same problem?

Rob.
  • I just discovered a similar problem with an older activity (recorder: Edge 200). All data there, GPS-track not showing.

    In BikeExperience software the imported track is displayed correctly.
    But it is an activity which I had combined from two other separate activities and then had imported it into Connect.
  • The data is back!

    How weird. I tried a number of times over a couple of days and it was consistently missing. I work in I.T. so I'm suitably superstitious!

    I can only assume that they have responded to my support call and 'fixed' something. If so that's very quick. Though no email from them so far. Either corrupt data or the code that interprets the data?

    I'm absolutely sure the activity was viewable after I uploaded it in June. It could be that the upgraded site is incompatible with pre-upgrade data in some unusual circumstances? Perhaps I cycle too slowly?;)
  • I ran into the same thing when trying to review old activities (e.g. 2008 and older) - the activity is there but no map is shown or it just shows KC. I could export the data and see the coordinates, so I don't think anything was really lost. Sure enough, when I went back a day later and looked again it displayed the map.

    My wild guess is that maybe they are doing an on-demand data migration of some kind. If so, it would be much friendlier to display something like "Sorry, the geographic data for this activity is not accessible right now. Please check again in a few hours." ... rather than giving us poor runners a near heart attack.

    Shane
  • Former Member
    0 Former Member over 9 years ago
    Lost Triathlon data - mega upset :(

    OK so did a full Tri work out this morning in Triathlon mode - saw the ow swim data as I went into T1 - everything else is there for the bike and the run - can see that I did a swim time of 35minutes on the data but no other data, e.g distance - bike and run is ok - no swim map either - seriously I want my swim data as it was an good swim - pleeeeze anyone H E L P! If it aint recorded - it aint happened i might as well have been in the paddling pool or jacuzzi for 35 minutes! :(