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Connect no longer automatically syncing with MFP

Connect used to sync automatically with MFP every 5 minutes, but for the last month or so I have to manually sync the two from Garmin Connect/Modern. I can't even force the sync from the mobile app. Is this problem being looked into by Garmin? I posted this comment to another thread, but never got a response so I am reposting.
  • Former Member
    0 Former Member over 10 years ago
    I have the same problem
    Gone to the forum of myfitnesspal, they have been saying that the issue will be fix several times but obviously it aint solved. Here in Garmin I have not damn idea if anyone of their staff reads us, seems they dont because I see very litter interaction with the client.

    I FEEL IGNORED. True, this device is not a luxury product but it is not cheap neither....COME ON!
    Whats the point on getting a device to track your activity an calorie burn if it cant sync? This little toy is not accurate with pretty much anything you do, but thats fine cause people like me buy it to have some GUIDANCE and to be able to lose weight without starving, with motivation by seeing your improvement....

    Seriously, FIX THIS ISSUE ALREADY.
  • Sent a support request in. They're clearly ignoring this thread and having come from a fitbit where the steps are taken into MFP, not having it auto synced into GC is the easiest way for me to determine how I'm doing during the day.
  • Former Member
    0 Former Member over 10 years ago
    +1 I am also having to manually sync to get MFP calorie intake to sync, the every 5 minute auto sync is currently not functioning.
  • I sent an email to support and received the following response:

    We have been making updates to the site which have caused this temporary issue.

    Our engineers are working diligently to resolve this.

    I apologize for any inconvenience this issue may have caused.


    Hopefully it won't take another 3 months to fix this issue.
  • Former Member
    0 Former Member over 10 years ago
    I sent an email to support and received the following response:

    We have been making updates to the site which have caused this temporary issue.

    Our engineers are working diligently to resolve this.

    I apologize for any inconvenience this issue may have caused.


    Hopefully it won't take another 3 months to fix this issue.


    I can no-longer login to the website and manually sync now as a workaround, looks like they took down the MFP sync until they fix it.