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Activities uploaded but not showiing int he reporting total

Former Member over 10 years ago

Hi

I have uploaded an activity today of 29Km running, using the same acitivity type I always use, however this does not show up on the total daily distance report as well as in the activity count report (i.e. as per the reports it looks like there was not activity done today, even if I can see my activity in the summary).
Does anybody know how to report this to the Garmin connect support group, as this clearly seems to be a bug to me....

Thanks

C.

0 Former Member over 10 years ago

Hey all..
I am having the same issue. Downloaded to activities but not to distance report/connections/activity count.
Help!!

Thanks, K

0 Former Member over 10 years ago

Exactly the same problem here too. I'm using a Forerunner 15. Ran 16km yesterday, synced OK. The run is visible in my activities and in my calendar but NOT in my report of weekly totals.

It also appears in the list of activities in my connections but there is no distance recorded in the weekly leader board.

Does the tech support team read these posts or do we need to contact them directly?

0 Former Member over 10 years ago

Same here. I first noticed the problem 10/25/14 @ 8 PM EST. Same question, does anyone at Garmin read these and provide us with status reports and/or updates?

0 Former Member over 10 years ago

i have the same issue.
best, m

0 Former Member over 10 years ago

Same issue as well, nothing showing up on my reports for 10/25 or 10/26 so far.

0 Former Member over 10 years ago

Same issue as well. Reporting widget on dashboard has not updated for the last two days' activities.

0 jim_m_58 over 10 years ago

Report for "Total Activity Time" showing nothing for 10/25 and 10/26. 10/24 and before is OK.

0 avikoren1 over 10 years ago

Same here.

0 AndyIrvine over 10 years ago

Plus one for me. Runs for Sat 25th & Sun 26th Oct appear in the activities count but not in the total mileage. Editing and viewing these activities individually, I can't see anything wrong.

Any chance of a "thanks, we're looking into it", Garmin?

0 Former Member over 10 years ago

Same here. Doesn't show in lifetime totals either. My buddy and I are in a race to 2,000 miles. At least it seems that he will be shorted by this too.