I reported this to Garmin support last year and ended up in the most pointless, circular discussion with them.
They simply don't this is incorrect, but claim it is "by design". They won't correct it and…
This is true still for today. Multiple activities on the same day are an average value instead a sum.
Thanks for sharing your experience. Sad to learn this as a the whole concept of reporting on multi-acitivity-training is pointless in Garmin. Guess we will need to turn to TrainingsPeaks for this feature…
I reported this to Garmin support last year and ended up in the most pointless, circular discussion with them.
They simply don't this is incorrect, but claim it is "by design". They won't correct it and even if they wanted to they claimed they wouldn't be able to because "the calculation is proprietary to PeaksAware and as such we are not able to change it". I asked how they could claim that when I presented screenshots of TrainingPeaks showing the TSS calculated correctly and they stuck to their guns about not being able to change TrainingPeaks calculation... I went round in circles with them for a few weeks before giving up.
My impression was that they simply adopt the approach of "if we do not accept we got something wrong then it means we haven't got it wrong" and sometimes that leads to them holding onto idiotic positions.
Thanks for sharing your experience. Sad to learn this as a the whole concept of reporting on multi-acitivity-training is pointless in Garmin. Guess we will need to turn to TrainingsPeaks for this feature.
Probably another reason to move away from Garmin. There are several other options on the market. Sad. Another examples of how engineers don't realize that their stubborn attitudes and lack of customer-centric attitudes lead to lost customers and create problems for their sales and marketing teams.
Probably another reason to move away from Garmin. There are several other options on the market. Sad. Another examples of how engineers don't realize that their stubborn attitudes and lack of customer-centric attitudes lead to lost customers and create problems for their sales and marketing teams.