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Problem Uploading Courses To My Garmin Edge 1000

Okay, I posted this in one of the other forums on this site, but maybe, since this is an isue at least related to Gamin Connect, I will get more help here, since I only got like one response in over a day. Anyway, I have created 6 courses on Garmin Connect. I managed to send them, one at a time, to my Edge 1000, but they keep overwriting one another and I am left with one, nd only one, course each time. I have tried everything I can think of! Sending each course like five times from the site, and that didn't work. I then made several attempts for each course from my phone, but that didn't work! In each instance, the course downloaded on my phone, and the second I clicked on send course to my device, the Garmin beeped, told me the course was downloading, and a second or two later, said download complete. Again, this is both from my phone to the Garmin and using my PC on the web!

In each instance, the course I sent would simply overwrite whatever was on there leaving me with one course.

***, I even tried using Windows Explorer. I would upload one course to the Garmin, then connect it to my PC, then opened the Garmin as a drive, navigated to the "Courses," then copied the file to a file I created on my PC's desktop. I did this SIX TIMES, so that now I have a copy of all six course files on my desktop, which I still do. Anyway, I then connected the Garmin to my PC AGAIN and proceeded to cut and paste ALL six courses into the "courses" directory of the Garmin, which looked like it worked, because all six courses were there...well, that is until I turned the Garmin on, hoping that finally all six courses would be there, but there was only ONE COURSE.

Any idea what's going on here? This has to be a problem with either the Garmin Connect, the latest firmware update, or my unit itself. I am very seriously considering boxing this thing up, along with the remote control, and the various sensors that came with the bundle pack, and sending it BACK. This is just a nightmare.

0 Dugiflopper over 10 years ago

Are you creating new courses to send to your device by modifying an existing course?

0 TheFitnessGuru over 10 years ago

Are you creating new courses to send to your device by modifying an existing course?

I haven't created a new course in days. I have been a bit laid up for cycling of late (got hit by a city bus a week and a half ago, which destroyed my beautiful new bike...though, thankfully, my body fared a lot better!)

I basically created the six courses last wee sometime, the day before I bought the new replacement bike. Anyway, I am almost ready to ride, so I hooked up my new Garmin with all the bundle pack stuff, remote control, etc., and figured I would spend a day or two familiarizing myself with it and uploading my created courses before I am ready to actually ride. The only editing I did was to change the names of some of the courses I created, because I was afraid the similar names might have been what was somehow flummoxing either Garmin Connect, my Edge 1000, or both.

0 Dugiflopper over 10 years ago

I don't think that the software looks at the name you give the course to keep track of it. I think they tag the file with an ID of their own that you don't see. So if you modify a course and/or give it another name and save, the software still thinks it is the same file and simply overwrites the new data into the old one.

The Garmin course creator is a little hokey to me so I seldom use it. I use ridewithgps.com or mapmyride.com to create courses. One of the issues with Garmin's course editor on Garmin Connect is when you save a newly created course you are left on that screen with that same course and no way to conveniently start a new course. If you simply delete what you just did and make another there, then I think it still believes that to be the first course. To start a new one you really have to go click on the three bars icon in the top left of the page and select courses again, then select create new course.

Of course all of this is a lot of conjecture and supposition on my part, but that is what seems like is happening during the times I try to make courses with it.

0 Dugiflopper over 10 years ago

Out of curiosity I went and created three courses on Garmin Connect in the manner I suggested you do it. I titled them Course 1, Course 2 and Course 3. They were created in that order. I did not start sending them until I finished creating course 3. They were sent to the device in reverse order, course 3 then course 2 then course 1.

Only Course 1 shows up on my edge 500. So what I outlined in post #4 above is not correct. Either I/we are missing something simple or Garmin Connect is having issues. You might try one of the sites I recomended or one of the many other fitness sites that do this with no issues. For many you'll have to export the course you create and if the 1000 is like my edge 500, then the course file needs to be put in the garmin/newfiles folder on your 1000. When you start it the next time there may be some delay as it processes the file/files.

0 TheFitnessGuru over 10 years ago

Maybe I will try using MapMyRide to create courses as you suggesed.

I don't think that the software looks at the name you give the course to keep track of it. I think they tag the file with an ID of their own that you don't see. So if you modify a course and/or give it another name and save, the software still thinks it is the same file and simply overwrites the new data into the old one.

The Garmin course creator is a little hokey to me so I seldom use it. I use ridewithgps.com or mapmyride.com to create courses. One of the issues with Garmin's course editor on Garmin Connect is when you save a newly created course you are left on that screen with that same course and no way to conveniently start a new course. If you simply delete what you just did and make another there, then I think it still believes that to be the first course. To start a new one you really have to go click on the three bars icon in the top left of the page and select courses again, then select create new course.

Of course all of this is a lot of conjecture and supposition on my part, but that is what seems like is happening during the times I try to make courses with it.

Okay, in one of the other forums on the site, someone said something about creating courses too "close together" in time and that when this happens, the device, Garmin Connect, or both, somehow see it all as the same course, so that when I upload them, the phone, for some reason, is not seeing them as different. So they keep overwriting one another. Maybe this is in line with what you were saying? Not sure. But I do know that when I created and saved a course (and I did all six earlier in the week) I would create the course, name it something I felt was appropriate, then hit the back button on my browser, which took me to the main page, where I either hit the "+" button or the little sprocket shaped "tools" icon on the Courses box to begin creating a new course.

Here is something odd that leads me to believe that this may, indeed, be either a time-frame issue, as was suggested to me in one of the other forums on this site, or perhaps an IP address issue of some sort:

I went into Garmin Connect on my computer just now and created a 39+ mile course making a circle around Staten Island, just for kicks. I sometimes like to ride from Brooklyn to Battery Park, take the Staten Island Ferry, then ride around Staten Island. Anyway, I created the course the way I wanted, sent it to my phone, and now I have TWO courses on my phone. It somehow didn't overwrite the first course. So I think the member who said that this is a "time issue" of sorts, and that courses created too close together chronologically, are being lumped together and seen as the same course. Needless to say, this is an issue that needs to be FIXED!

I am a huge fan of MapMyRide. In fact, other than the turn-by-turn and the ability to store courses in the device, I would NEVER have bought the Garmin. MapMyRide has served me very well, and I love the HUGE, incredibly colorful and vibrant display on my Samsung Note 2 about a hundred times more than this postage stamp of a display on the Edge 1000 that may be full color, but compared to my Note 2 looks almost monochromatic. Not to mention that the software in the Garmin is pretty damned wonky, to be honest!

Even though I didn't ride, I was experimenting with trying to find things. I couldn't even find any of my local bike shops. I mean, this is a damned bike computer and I couldn't figure out how in the hell to "search" for bike shops. On my FREE phone GPS, I can bring up a search box, type in "Sheepshead Cycle Shop" and navigate to it in my car. Not so with the Garmin. It seems to determine what constitutes a POI and that's that. It limits me to various categories. If there is a way to simply type a business name into a search bar, I have yet to find it.

Meanwhile, even the totally FREE GPS navigation apps on any smartphone can do this, yet my so-called "state-of-the-art" cycling computer that costs as much as a top shelf iPad can't?

Seriously, so far, in every meaningful way I can think of, I am incredibly disappointed with this device, and I haven't even used it ONCE yet on a ride. Maybe I will feel differently when I do, assuming I don't box this thing up and send it back from whence it came, that is. I have to find out the return policy of Western Bike Works, because so far, I am not impressed. The navigation through various screens, again, such as finding places if, say I don't have a physical address or intersection, is just so unintuitive and cumbersome.

lol Sorry to unload all of this on you.

0 Dugiflopper over 10 years ago

I like the dedicated devices myself. Battery life on my edge will let me ride more than 10 hours when needed. I don't think my phone will do that. Especially if I have to talk on it too. I do try to stay simple though, my edge 500 does not use maps. If I need a map, my phone or tablet can handle that. I seldom ride in places where just a glance at a map before I start won't suffice for the entire ride.

0 TheFitnessGuru over 10 years ago

I like the dedicated devices myself. Battery life on my edge will let me ride more than 10 hours when needed. I don't think my phone will do that. Especially if I have to talk on it too.

I always carry a spare, portable charger with me on long rides, so even ten hours out wouldn't see my cell phone run out of juice.

But none of this is the point. I really need this issue to be fixed and hopefully Garmin will fix it soon or at least address it and promise they are working on it. I have a limited window of time that I can return the Edge 1000 Bundle and remote control for a refund, and if I know this is an issue that will be addressed and fixed, I will likely keep the unit and use the workaround I found, cumbersome though it may be, until it is resolved. I am amazed that on Garmin's site, nobody from their company responds, from what I can see, to issues in these forums. Don't they have some community relations personnel that has, as part of their job description, handling customer complaints in these forums?

0 LHORNBY over 10 years ago

Same problem here with edge 500 FW 3.30. Garmin Express 3.2.19.

Created four courses in Garmin connect and click send to device. Four show up ready for sync. Connect device do sync.
Only 2 appear on device. Try to resync the missing ones and they just overwrite the the routes already on the device.
So only 2 routes ever appear on the device.

Also after doing a sync with all 4 routes again there are 4 fit files being put into the NewFiles folder on the edge 500. But something is going wrong when the edge processes them I think.

If I create routes on the device I can have more than 2 and these do not appear to be over written during a sync.

0 TheFitnessGuru over 10 years ago

Okay, Garmin tech support spent some time with me, and their suggestion was that I do a hard reset, and return the device to factory defaults, which would SUCK! Because then I would have to re-download all the maps, the 2.4 Update, sync the device to my phone again, and then resync to all my sensors (I have heart rate, Garmin Remote, Cadence, and Speed sensors). So that would take a bit. A guy over in the Garmin Edge 1000 forum on this site posted something I decided to try first. He had the same problem, and says that this solved it. He really seems to know what he is talking about, so I will cut and paste his post here for you!

Same problem here with edge 500 FW 3.30. Garmin Express 3.2.19.

Created four courses in Garmin connect and click send to device. Four show up ready for sync. Connect device do sync.
Only 2 appear on device. Try to resync the missing ones and they just overwrite the the routes already on the device.
So only 2 routes ever appear on the device.

Also after doing a sync with all 4 routes again there are 4 fit files being put into the NewFiles folder on the edge 500. But something is going wrong when the edge processes them I think.

If I create routes on the device I can have more than 2 and these do not appear to be over written during a sync.

0 LHORNBY over 10 years ago

I Did a hard reset on my edge 500. Made no difference to course syncing problems.