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Cannot upload/import workouts from my device

Former Member
Former Member
I just switched to the new modern Garmin Connect today and it looks pretty sweet. I have uploaded the new Garmin Express, synced the new program with my Forerunner 305 but it will not allow me to upload/import any new workouts from the device. The device isn't even recognized when I click 'Import'. I can, however, add the workout files manually.

I am operating on a Windows XP 2002.

I apologize if I am missing any information here. Any information or suggestions would be gratefully appreciated.