When you were prompted to enter a username, you were actually being prompted to create a new account. I'm not exactly sure why the prompt appears, but the result is the same. I'm not sure what you need to do next, but what you want to do is to log in using the correct credentials. I'd start by signing out and signing back in using your user name (not your e-mail address). If that doesn't work, you may have to get the folks at Garmin support involved.
When you were prompted to enter a username, you were actually being prompted to create a new account. I'm not exactly sure why the prompt appears, but the result is the same. I'm not sure what you need to do next, but what you want to do is to log in using the correct credentials. I'd start by signing out and signing back in using your user name (not your e-mail address). If that doesn't work, you may have to get the folks at Garmin support involved.
Travis
Ha, thanks Travis - that's exactly what happened. I logged on later from my home computer which has my details saved and everything was there as normal.
