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Reporting a segment cheater

What is the process for reporting a user who is obviously cheating on a cycling segment? For example, check the leader board for this uphill segment and look at the leader's speed :

http://connect.garmin.com/modern/segment/BB7D0C2DC74C4AEC872161C7D5CF2FE3

Top Replies

PBradbury over 7 years ago +1

Simple. Vote with your feet and use Strava which has a proper activity flagging system.

All Replies

0 travis.vitek over 10 years ago

Haha. Look at the entire ride. It appears as though he/she jumped into a car after the 1 hour mark. They stopped on the way out Wagg Road and got into a car there. http://connect.garmin.com/modern/activity/550829185

0 goodboyr over 10 years ago

Lol. Heart rate at 36% of max, speed 70 km/hr....................looks like Lance Armstrong visited Ontario!

In any case, I also reported it using the Garmin support email, but it sure would be nice to be able to flag these within Garmin Connect.

0 goodboyr over 10 years ago

Well, for what its worth, here is the response from Garmin CS. In essence, we are SOL for a way to deal with segment cheaters..........(by the way, obviously the link is just fine, since it worked for you above).

Dear xxxxxxxx,

Thank you for contacting Garmin International. The link you provided unfortunately is either invalid or broken. Please make sure that any information you are attempting to share is public and send this again. That being said, there isn't a way to police or patrol segments and segment leaders. If you can provide a functioning link or way to view this segment I would be glad to look into this deeper but cannot promise a resolution for this. The leader of this segment may need to be ignored in this instance.

Let us know if you have any additional questions or concerns.

0 travis.vitek over 10 years ago

Depending on how you copied the link when sending it to them, it may have come across as a broken link. It might be worthwhile to send them a short link for the activity (http://tinyurl.com/p2m9wuz) to see how they respond. If they indicate they're having problem accessing the link, sending the activity id (550829185) should be sufficient.

0 goodboyr over 10 years ago

Thanks.

0 VITRUS over 10 years ago

In most of my segments, everybody above of me is flagging bike rides as running. Garmin should really do something about this, I don't want to see stupid segments that don't have any worth.

0 Former Member over 10 years ago

I have also seen one cycling segment leader credited to an activity that is clearly registered as "Motor cycling". This must be an issue for Garmin.

0 Former Member over 9 years ago

Any standard procedure for having cheaters removed?

0 Former Member over 9 years ago

Any standard procedure for having cheaters removed?

Bump bump

0 Ocean5 over 7 years ago

3 years later and there is still nothing on this. Cheaters are taking over a lot of segments which makes Garmin Segments useless.
Any update?