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Elevation Problems

Recently I have notice that the Elevation information on Garmin Connect is incorrect. After my runs I have like 20000-30000-50000 feet elevation gain which is ridiculous. When you do the math between Min Elevation and Max Elevation the math does not match what is stated by Garmin Connect. Another problem is the elevation graph, on my yesterday's run I have min, max, gain, and loss elevation but the graph is a flat line. This was working before but now it is not. I just checked other recent runs and I have the same problem, my last activity to have good elevation information plus the graph is July 29th. So something happened in August.

I have a Garmin 910XT 3.00 and all the information is fine. It looks like the app is not collecting/interpreting/graphing the elevation information correctly.

Also I have to use Elevation Correction button to have better results otherwise it shows unrealistic information.

Garmin Connect team, please correct the problem
  • Former Member
    0 Former Member over 9 years ago
    Elevation problems

    Did you ever sort out this problem with your 910XT as mine has started to do exactly the same thing?
    Regards,
    Jon
  • Did you ever sort out this problem with your 910XT as mine has started to do exactly the same thing?
    Regards,
    Jon


    I searched several places find some suggestions but none worked. I called Garmin and they troubleshoot the watch and determined that it needed to be replaced so they sent me a new one. This is the third watch that I get as the previous two showed the same problem.