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multiple devices

Former Member over 11 years ago

I recently purchased a Vivofit and now I cannot access my FR10 on GarminConnect. I don't get the screen to upload activities and it is not listed as a device. I see nowhere to add it. I have several activities on my FR10 to upload.

If I go to my account I see both of them but it will only show the Vivofit on my page. Anybody know how to fix this?

0 travis.vitek over 11 years ago

Were you using Garmin Express before you started using your VivoFit? Was your FR10 working with Garmin Express? It sounds like you may have been using some other software to do uploads from your FR10. If that is the case, you should be able to open up Garmin Express and then choose your FR10 from the dropdown. If you don't see an entry for the FR10, there should be an option to add a device.

0 Former Member over 11 years ago

I have the vivofit and am looking at getting the FR10, and maybe an Edge down the line. Will I be able to use all in Garmin Connect?

Thanks

0 travis.vitek over 11 years ago

Yes. You will want to install Garmin Express, but you should already have it installed so that you can download data from the VivoFit.

0 Former Member over 11 years ago

Thanks!!