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Flustered by Connect

Former Member over 11 years ago

I upgraded my Mac OS to 10.9.4 and then upgraded my 910 software. I synched my device, but no new activity appear in Connect. (I also have to say I am very confused by the Modern version.) I switched to Classic to try to upload my activities, but Connect doesn't even recognize my 910 as a device for my account! Can anyone offer some basic advice for getting things back on track? Thanks.

0 SUSSAMB over 11 years ago

Instructions for Modern are here http://connect.garmin.com/en-US/help/how-to/

Ensure Express is up to date, then delete and reassociate your 910 http://support.garmin.com/support/searchSupport/simpleCase.htm?caseId={8a5f1480-ddf1-11e2-7dd9-000000000000}&kbName=garmin

See here for issues uploading https://support.garmin.com/support/searchSupport/case.faces?caseId=%7B600f3dd0-3e6a-11dd-d7af-000000000000%7D