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Problems with new UI and Garmin Express

Former Member
Former Member
Hi there,

I'm experiencing a LOT of small issues since the new UI appeared. I was wondering if you are already working on them and when the new UI will be fully usable.

Two example of problems I'm having:
1) With Garmin Express, I need 3x synchronisation before my data is successfully synchronised and appears in the web interface. Every time, Garmin Express says that my data was successfully synchronised and that I can look for my data on the web site - however two out of three times no data is displayed. Only after the 3rd synchronisation (which takes a little bit longer), the data finally appears.
2) On the modern UI, the widget on the main page (calendar, total distance, ...) are not instantly updated... it takes a few minutes to see to updated information.

Additionally some layout issues, connection troubles (I'm connected in the modern UI and refresh the page - but sometimes when I click on the activity, it says I'm not allowed to see it. I found out it was because I'm not locked in anymore - but I can still browser through the main page).

Generally, it feels like you are trying to push the new interface to promote new products and their functionality through this portal, without making sure that the basic functionality remain stabile and easy to use... for the already existing customers.

Thanks,
Sonja