This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Steps not updating in Steps Report and Weekly Leaderboard

Former Member
Former Member
After syncing my vivofit, my total steps update in the "Today" window right away, but in the Weekly Leaderboard and the Steps Reports, they do not update right away. I have a wait a long time and refresh many times for the data to finally update. This is very annoying.
  • What is going on with Garmin?
    They are being Garmin. No further explanation needed. It's their modus operandi ever since I have been using their products (which is several years). Good basic concepts, often unique. Infuriatingly shoddy execution.

    Don't rely on Garmin for keeping your data safe. Not if you want it to be complete.
  • Former Member
    0 Former Member over 9 years ago
    Same Issue

    I'm missing 4 days now including today.. I've emailed support twice.
  • Good news - it's working again today. My steps are downloading as they should now.

    Bad news - really annoyingly the fix only seems to have worked for today onwards. The last two days are blank as if I did nothing! My steps history still shows on my watch but connect says I did 0 steps.

    I know it seems a small issue but it's really annoying. I should be here crossing my fingers each time I want to update my data with an expensive product. It should just work. But it doesn't. It feels very poorly put together on the data side and it really lets Garmin down. I'll still keep an eye on Fitbit. If they release a tracker on par with the FR 235 then I'll head back to them for their reliability.
  • Former Member
    0 Former Member over 9 years ago
    Steps not showing on reports

    My steps are still not showing on my reports
  • Former Member
    0 Former Member over 9 years ago
    No/ not all steps since Apr 22

    same here. sry Garmin, but thats annoying! Pls come back to reliability as in the good old days of FR 305/310...

    FR235 2,60
    iPhone 5S/GCios
    MyFitnessPal
  • Former Member
    0 Former Member over 9 years ago
    One day up , next day down

    Yesterday it was working, this morning it is not.
  • Former Member
    0 Former Member over 9 years ago
    Mine didn't work Sunday, Yesterday, and is not working today. But it work Monday. Of course it worked on my rest day.
  • Former Member
    0 Former Member over 9 years ago
    ditto

    In Garmin connect, I have data in 'Steps' for Monday and Tuesday but not in 'Reports'. And I have nothing for monday or tuesday in the iPhone app.
  • Former Member
    0 Former Member over 9 years ago
    Looks like mine has been restored.
  • Mine started working but was missing 2 days data. I'm happy to say it's all showing now. Even the MFP app is syncing for a change too. Someone at Garmin fixed things thankfully :)